Responsibilities

• Develop and produce high-quality user-generated content that aligns with brand guidelines and marketing objectives
• Manage and curate content across multiple social media channels, ensuring consistency in tone and style
• Engage with our online community, fostering positive interactions and brand loyalty
• Collaborate with influencers, customers, and partners to encourage content creation and sharing
• Monitor social media trends and incorporate innovative ideas into content strategies
• Assist in planning campaigns that leverage user content to maximise reach and impact
• Maintain organised records of content submissions, permissions, and engagement metrics

Requirements

• Proven experience in social media management or content creation, preferably within a digital marketing environment
• Strong understanding of public relations principles and best practices in online communication
• Excellent written and verbal communication skills in British English
• Creative flair with the ability to produce compelling visual and written content
• Organised, proactive, with the ability to manage multiple projects simultaneously
• Passionate about engaging audiences authentically through innovative storytelling techniques

Preferred

• Familiarity with social media analytics tools and content scheduling platforms is desirable