Social Media Manager

London, UK (On-site)

Salary Not AvailableMid LevelFull time

Posted 2 months ago

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Job Summary

Shape and lead a social-forward community delivery by coaching a growing team, elevating platform-native creativity, and aligning client strategy with culture-driven content across TikTok, Instagram, and emerging channels.

  • Own team development and coaching to deliver standout, on-brand social work with strong collaboration across creatives, strategy, and clients.
  • Drive social-first strategy and content calendars for drinks, beauty, and lifestyle brands, ensuring culturally relevant execution and platform-native storytelling.
  • Orchestrate creator partnerships, influencer activations, and performance analytics to grow engagement and deliver measurable social outcomes.

Job Description

Responsibilities

  • Mentor, support and develop a high-performing team of Social Media Executives, creating an environment where creativity, collaboration and accountability thrive.
  • Act as a positive role model within the team, supporting the development of future managers through coaching, feedback and guidance.
  • Foster a culture of curiosity and continuous learning, encouraging the team to stay ahead of emerging social platforms, tools and trends.
  • Support team wellbeing and professional development while maintaining high performance standards.
  • Build strong internal partnerships across creative, strategy and client teams to deliver best-in-class social work.
  • Work with the Social Lead to develop and lead social-first strategies for drinks, beauty & lifestyle brands, ensuring content is platform-native, culturally relevant and creatively ambitious.
  • Identify opportunities for brands to participate authentically in culture, from trending moments to creator collaborations.
  • Develop innovative content ideas designed for platforms such as TikTok, Instagram, and emerging social channels.
  • Turn ideas into reality through scripting concepts, self-shooting content, editing quick short form videos and/or collaborating with the team to bring to life
  • Champion a social-first mindset across the agency, sharing insight, trends and best practice with colleagues.

Requirements

  • Proven experience managing social media accounts within an agency or brand environment, with FMCG experience and especially TikTok accounts
  • Strong content creation skills: confidence and proficiency in filming and editing videos to bring your social ideas to life.
  • A strong understanding of social-first creative and platform behaviour, particularly across TikTok and Instagram.
  • Experience working with creator marketing and influencer partnerships.
  • Demonstrable success growing social channels and delivering strong engagement and audience growth.
  • Confidence managing multiple stakeholders and presenting work to clients.
  • A collaborative approach and the ability to bring energy and clarity to a team environment.
  • Excellent written communication and storytelling skills.
  • Strong organisational and prioritisation skills, with the ability to manage multiple deadlines.
  • Curiosity about culture, trends, creators and how brands can authentically participate in conversations online.

Benefits

  • Annual & New Business Bonus Schemes
  • Up to 29 days leave + bank holidays
  • Summer hours
  • Free breakfast & refreshments
  • Company pension scheme
  • Cycle to Work scheme
  • Enhanced family friendly benefits
  • A warm, supportive team & a dog-friendly office
re:act logo

re:act

A road safety behaviour change program that challenges university and college students to raise awareness and change behaviour among 16-25 year olds.Re:act gives students the opportunity to engage with industry to develop a behavioural change campaign that will positively influence the communities they live in. In 2016 Hard Edge launched the Re:act behavioural change initiative in collaboration with Swinburne University of Technology School of Design. Re:act was created to provide design students with the experience of responding to a real world brief and pitching to real clients, and to raise awareness of road safety issues among 18-25 year olds and change their behaviour, making our roads safer for all.Re:act was launched with the support of our foundation partners - Transport Accident Commission (TAC), Royal Automobile Club of Victoria (RACV), international urban toll road operator Transurban, and the National Road Safety Partnership Program (NRSPP) - who provided invaluable expertise and direction in road safety, transport and the ‘safe system’ approach, a universally recognised road safety framework that underpins most road safety strategies across the world.Since launching, Re:act has become a mandatory part of the course curriculum for Swinburne communication design students in Melbourne and has expanded to Sydney, Brisbane, and London. 2021 will see this growth extended to Perth, New York, and Sarawak. Global partners and media outlets are strategically being onboarded to the program to ensure a structured and sustainable expansion as Re:act strives to have real impact in reducing trauma and death on our roads.

Founded in 2016
South Melbourne, Victoria, AUS
12 employees (6 in marketing)

Headcount Trend

Current headcount: ~12

Marketing Team

Marketing Team Size
5 (42% of company)