Responsibilities

• Manage and grow our Instagram, Facebook, Pinterest and YouTube channels.
• Create engaging social-first content including photography, video, graphics, GIFs, reels and stories.
• Develop and maintain a social media content calendar that drives engagement.
• Write and manage evergreen blog content that supports SEO, customer education and brand storytelling.
• Stay ahead of social media trends, platform updates and emerging content opportunities.
• Define, track and report on meaningful KPIs that drive learning, engagement, brand growth and commercial performance.
• Monitor channel performance and use data, testing and insight to continuously improve content effectiveness.
• Use testing, reporting and analysis to continuously improve performance.
• Work closely with the wider Creative, Marketing and E-commerce teams to support campaigns, launches and seasonal activity.
• Contribute ideas that help strengthen our brand positioning and customer experience.

Requirements

• Demonstrable experience managing social media channels for a brand or business.
• A genuine passion for social media, content creation and digital storytelling.
• Strong visual eye and understanding of what makes content engaging, shareable and memorable.
• Excellent written communication skills with impeccable grammar and attention to detail.
• A proactive self-starter who enjoys taking ownership and making things happen.
• Comfortable working at pace and managing multiple projects simultaneously.
• Curious, adaptable and quick to learn new tools, platforms and ways of working.
• Commercial awareness and an understanding that great content should ultimately support brand growth, sales and profitability.
• A collaborative team player who enjoys sharing ideas and contributing to the bigger picture.
• Strong work ethic, positive attitude and ambition to succeed.

Nice to Have

• Strong design and creative skills.
• Confident creating content independently from concept through to delivery.
• Good understanding of social media analytics, reporting and performance measurement.
• Experience using social media management and reporting tools.
• Strong iPhone photography, videography and editing skills.
• Familiarity with Canva, Adobe Creative Suite or similar creative tools.
• Basic understanding of SEO and content marketing principles.
• Confident appearing on camera when required.

Benefits

• Staff discount.
• Birthday day off.
• Generous holiday allowance.
• Team socials and events.
• Genuine opportunity to help shape and influence a rapidly growing social commerce division.