Social Media & Community Executive

London, UK (Unknown)

Salary Not AvailableEntry Level1+ years expFull time

Posted 6 weeks ago

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Job Summary

Own social content and community strategy for a wellbeing brand, balancing real time trends with authentic voice; shape platform content for Instagram and TikTok; actively grow and activate a global, engaged audience through events and advocacy.

  • Social content ownership across organic channels with trend-driven storytelling
  • Platform content production for Instagram and TikTok with on-camera and off-camera work
  • Daily community management and event-led activation with influencers and PR

Job Description

Responsibilities

  • Plan, create and schedule social content across organic channels, jumping on real-time trends and cultural moments to keep NEOM showing up authentically
  • Produce and edit platform-specific content for Instagram, TikTok and Facebook — comfortable both behind and in front of the camera
  • Own daily community management across all channels, including our Global Facebook Group and Instagram Broadcast Channel
  • Monitor sentiment, track KPIs and feed actionable insights back to the Brand, Product and Marketing teams
  • Nurture our most engaged community members and brand advocates, driving meaningful participation and user-generated content
  • Plan and host community events in-store and at external venues, supporting influencer experiences in partnership with PR
  • Collaborate cross-functionally with Design, PR, CRM and the Wellbeing Hub to ensure consistency across everything we do

Requirements

  • 1-2 years Social Media experience
  • Comfortable supporting direction while owning hands-on execution
  • Proven experience using CapCut or similar to edit TikToks and Reels
  • Ability to work collaboratively with a positive, growth mindset
  • Proven experience with building and nurturing a community
  • Strong written and verbal communication skills
  • Highly organised individual with strong attention to detail
  • Proficient in social reporting tools (e.g. Dash Hudson or similar)
  • Genuine passion for the wellbeing, beauty or lifestyle space with enthusiasm for the NEOM brand world.

Benefits

  • TIME TO CHILL - 25 days holiday plus bank holidays
  • BIRTHDAY TREAT - time off on your birthday
  • WELLBEING TIME– take time off to recharge and reset
  • NEOM GOODIES - a free NEOM product each month plus staff discount for you to enjoy
  • HEALTH CARE - cash back plans, outpatient cover, GP consultations, therapies, and Mental Health Support.
  • DO GOOD, FEEL GOOD - time off for you to volunteer plus support for any personal fundraising efforts too
NEOM Wellbeing logo

NEOM Wellbeing

Wellbeing made simple. 100% natural fragrances.NEOM Wellbeing delivers micro moments of daily wellbeing, from morning to night. Luxury home and body products, powered by 100% natural fragrances, with proven* wellbeing benefits, to help you sleep better, de-stress, feel more energised, or lift your mood.We empower our people, nurture our communities and respect our planet.*Independent clinical study of 120 people using EEG, ECG, GSR, FA, VA identifying changes in emotional states of Perfect Night’s Sleep, Feel Refreshed, Happiness and Real Luxury Essential Oil Blends against baseline.

Founded in 2005
Harrogate, England, GBR
163 employees (21 in marketing)

Recent Ads

Traffic Signals

Monthly Visitors
265.4K
Monthly Google Ads Budget
$39.1K
Traffic Source Mix
Search
47.6%
Direct
40%
Referral
6.1%
Social
4.7%
Paid
1.4%

Headcount Trend

Current headcount: ~163

Marketing Team

Marketing Team Size
16 (10% of company)
Marketing Roles Posted (Last 30 Days)
2

Funding

Last Raise
Private Equity, 8 years ago

Funding History

  • Jan 2018
    Private Equity