Social Account Director at eight&four Group | London, UK

Social Account Director

London, UK (Hybrid)

Salary Not AvailableSenior LevelFull time

Posted 7 months ago

Job Summary

Lead strategic, senior-client relationships for large social accounts, shaping creative direction, guiding cross-functional delivery, and driving ongoing evolution of content strategy.

Strategic Client Leadership: Own consultant-level guidance and relationships with senior stakeholders across campaigns.
End-to-End Delivery & Collaboration: Drive large account delivery with agility, clarity, and cross-disciplinary coordination.
Content & Commercial Strategy: Collaborate with teams to connect proposals, pitches, and commercial targets to growth opportunities.

Job Description

Responsibilities

Key client contact on a large retained social account with the ability to develop strong relationships, handle difficult situations with senior clients and drive excellence in our output
Also client & stakeholder liaison across complex projects and campaigns
Ability to lead and present on strategic and creative thinking and come across as a consultant
Act as a guardian and catalyst for best in class innovative content, working hand in hand with creatives
Key strategic content lead, constantly evaluating success of strategy and opportunities for evolution
End-to-end delivery of large accounts and complex projects, overcoming obstacles, demonstrating agility, and leading with clarity from a client and internal perspective
Lead on effective collaboration within your accounts
Oversight of large teams and accounts to ensure account health, quality control, and proactivity – including acting as the client escalation point where necessary – as well as commercials account growth
Collaborate with other seniors across the business on proposals, pitches, etc – acting as a connector between various disciplines (e.g. performance, creative, etc)
Bring a strategic point of view on overall approach, and social content

Requirements

Agency experience at an Account Director level or equivalent
Social & content background
Proven experience managing large or complex accounts in a leading role
Excellent project management capabilities and an eye for best-practice delivery
Confident and consultative approach with senior clients
Strong collaborator able to interface with a variety of internal specialists, and external stakeholders