Responsibilities

• Own the end-to-end social strategy across content, community and commerce
• Be our platform expert, staying ahead of every trend, feature and format before it breaks
• Run the social calendar end to end: planning, approvals and publishing across all channels
• Build and deliver creative campaigns and activations that drive engagement and hit KPIs
• Lead community engagement at scale, growing and retaining global audiences
• Drive video-first creation, Reels, TikTok and short-form, that stops the scroll
• Turn performance data into insight, and insight into better work

Requirements

• 5+ years building and managing a brand's social presence
• A proven record of campaigns with measurable growth and engagement
• Deep, current knowledge of platforms, trends and what actually performs
• Strong hands-on video and content skills, Reels and TikTok included
• A sharp eye for detail and a gift for storytelling through copy and visuals
• A confident communicator who can present and influence across teams
• Highly organised, calm across competing deadlines
• Genuinely passionate about retail, fashion and the luxury guest experience
• Based at Bicester Village, 4 days a week in office

Preferred

• Experience driving growth on luxury or premium brands
• Ability to translate performance data into actionable optimizations

Benefits

• annual leave (plus extra days for your birthday, wedding or a house move)
• discounts across our Villages
• a generous employee referral bonus
• private medical and dental cover
• plenty more