Responsibilities

• Own the Bank Payments Network Group segment end-to-end—from deep customer understanding to shaping product strategy to driving metrics: activation, adoption, and revenue
• Work closely with the Global Growth Group on initiatives that help hit larger business goals
• Bridge between technical and commercial—translate technical nuances into compelling commercial narratives for sales and customer success teams
• Use quantitative and qualitative customer research to uncover insights that shape product strategy, establish the commercial foundation, and deliver compelling propositions
• Collaborate across product development, commercial strategy, sales, customer success and marketing to launch and scale
• Build consensus across functions without losing momentum, and make complex products feel simple and essential
• Own outcomes, measure success by adoption rates and business impact, iterate and optimise based on data