Responsibilities

• Oversee the full campaign lifecycle for clients, from initial creator discovery through to content approvals, ensuring campaigns are delivered efficiently, profitably, and with excellence.
• Set up and monitor delivery timelines and clear target setting for the team.
• Collaborate with the client, strategy, and data teams to support KPI setting and recommend deliverables based on client briefs.
• Occasional client communications related to campaign delivery, including timelines, creator management, and content approvals.
• Serve as the escalation point for any team queries, ensuring high standards of communication.
• Oversee the profitability of creator programs to ensure campaigns meet or exceed GP goals.
• Manage budgets and resources effectively to protect and enhance project profitability.
• Manage and mentor a delivery team, providing leadership in both line management and project management.
• Provide input into reports and status updates for clients, ensuring transparency and accuracy in campaign progress.
• Conduct data checks and review dashboards to ensure the accuracy and efficiency of campaign performance tracking.

Requirements

• 4+ years of experience in campaign or project management within an agency environment
• Mandatory agency background with expertise in account management and Influencer Marketing (IFM)
• Proven experience in project management with a track record of delivering successful campaigns
• Strong people management experience, including mentoring and team leadership
• Experience working with large conglomerate brands (e.g. Estee Lauder, L'Oreal)
• Experience managing always-on clients, with a focus on consistent delivery and client satisfaction

Benefits

• Private Medical Insurance
• Juno Wellbeing Credits
• Hybrid Working (London)
• £200 Home Office Setup Budget
• Night Key Membership
• Birthday Leave
• Learning & Development Budget
• Friday 2PM Finish