Senior Account Manager Visual Merchandising Project (apparel) Maternity Cover

UK (Hybrid)

Salary Not AvailableSenior LevelContract

Posted 5 hrs ago

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Job Summary

You will own the wholesale Visual Merchandising program delivery, performance reporting and team development across Europe, aligning client expectations with budgets and KPIs.

  • Lead reporting and KPI tracking, fielding insights from Visual Merchandising Coordinators to support in-store effectiveness.
  • Coordinate cross-functional stakeholder engagement, budget management and timely delivery across national and European channels.

Job Description

Responsibilities

  • Have a strong understanding of the client expectations, visual merchandising standards, product category split, account requirements and key asks.
  • Review Europe and local requests of the Wholesale Visual Merchandising team and management, including the national door list and Visual Merchandising budget, and implement a strategised approach to ways of working within constraints of contractual obligations
  • Monthly reconciliation of team spend, invoice submission and host finance review meeting with internal accounts team
  • Create and present half year wrap up reports to the client showcasing performance against KPIs and Visual Merchandising impacts made within the Wholesale channel.
  • Attend weekly client conference calls, multiagency calls, and team calls, strategising next steps for actions taken
  • Own the output from the teams reporting, work with the reporting team ensuring the UK is tracking against targets for performance, take ownership of highlighting anomalies and resolving issues.
  • Attend, deliver and create team meetings and training content; participants can include both agency and client Visual Merchandising team.
  • Represent infinite identifying opportunities to work with wider client key stakeholders
  • Evaluate the visual merchandising standards captured by the team prior to sharing with client or wider European network.
  • Using KPI tracking and half year reviews, utilise Visual Merchandising Coordinators' insights to deliver concise, actionable feedback monthly to the Visual Merchandisers supporting their development and effectiveness in store.

Requirements

  • Exceptional organisation skills with a proactive approach balancing multiple project asks simultaneously.
  • Strong interpersonal & professional relationship building skills at multiple levels, with an ability to objection handle, influence and motivate.
  • High IT skills across the Microsoft suite (Word, Outlook, Excel, PowerPoint); notably comprehensive experience is required with using Excel formulas & Pivot tables
  • Fluent in English, strong verbal and written communication skills
  • Full UK driving licence
  • Ability to travel nationally weekly as required.
  • You will be able to work autonomously, but also take direction.
  • Ability to work to tight deadlines and meet objectives under pressure.
  • Demonstrate a proactive and flexible approach to work, take personal responsibility for own work and are accountable for delivery and quality.
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infinite Field Marketing

2.8 Glassdoor

infinite Field Marketing is the field marketing arm of the award-winning infinite Group.infinite Field Marketing is an innovative field marketing agency with proven expertise in maximising our Clients’ ROI, providing valuable data insights and selecting the right people to support our clients field marketing campaigns.Whether you are launching something new or looking to improve sales for an established brand, we help to deliver stand out campaigns for some of the UK’s largest companies.

Founded in 1999
Swindon, England, GBR
52 employees (12 in marketing)
0% recommend to a friend
1% CEO approval

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1.6K

Headcount Trend

Current headcount: ~52

Marketing Team

Marketing Team Size
8 (15% of company)
Median Tenure
2.8 years
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