Responsibilities

• Deliver multi-channel marketing campaigns to retain and win back print and digital subscribers across 60+ specialist titles
• Manage subscriber onboarding journeys and ongoing automated campaigns to enhance customer engagement and lifetime value
• Draft copy and design briefs for campaign artwork, coordinating with internal teams and external printers
• Work alongside CRM specialists to build and test best-practice email campaigns and automated communications
• Analyse subscriber survey feedback and campaign metrics using Google Sheets and Excel to optimize retention activity
• Handle key administrative tasks, including purchase order processing and supplier invoice coordination, with high attention to detail

Requirements

• Experience or strong interest in subscription marketing, CRM, or audience engagement strategies
• Demonstrable experience creating or supporting multi-channel marketing campaigns across digital or print media
• Proficiency with office collaboration software, including Google Workspace, Microsoft Excel, and PowerPoint
• Strong written communication skills with high attention to detail for proofreading and campaign copy
• Collaborative working style with the ability to build positive relationships across cross-functional brand teams
• Analytical curiosity with confidence using spreadsheets to evaluate performance data
• Interest in starting or continuing a career in retention, CRM, or digital marketing
• Demonstrable experience or qualification in marketing, business, or a related field
• Practical experience delivering marketing communications or using digital collaboration tools like Google Workspace or Microsoft Office
• Capability to work collaboratively from our Bath office

Benefits

• Uncapped leave
• Enhanced parental leave
• Discounted rates with Dental care and Private Medical care
• When we hit our targets, enjoy a share of our profits with a bonus
• Refer a friend scheme - with payment following the successful hire
• Well-being support with access to our Colleague Assistant Programmes
• Opportunity to purchase shares in Future, with our Share Incentive Plan
• Salary sacrifice Pension scheme up to 5% match
• Free drinks and snacks in our offices