Responsibilities

• Analytics: tracking and monitoring of all progress and success across Retail Media & Digital performance using key metrics including ROAS, CPC, CTR and conversion rates, with clear insights and recommendations for all stakeholders to approve.
• Daily Operations: learning and mastering daily operations for Retail Media & Digital such as campaign and bid management, ongoing optimisation, and budget control.
• Retail Media: how to setup and manage Citrus Ads across multiple retailer platforms and campaigns - across a portfolio of SKUs & seasonal launches - with learning as to how to trial and test to optimise performance and align with retailer & client strategies.
• Digital Channels: how to setup and manage Products across multiple digital channels, learning how to find new opportunities to maximise performance.
• Customer Support & Reviews: training in how to respond to customer inquiries efficiently & effectively and how to manage customer reviews, and how these aspects impact digital performance overall.
• AI: with the support of Managers, explore opportunities and efficiency gains using AI tools.
• Team Collaboration: work cross-functionally with internal sales, product and marketing teams to deliver on digital and retail media needs.

Requirements

• Experience: currently pursuing or recently completed a degree in ideally Business, Management, Media, Marketing, Communications, or any other related field
• Excellent analytical skills particularly with Excel and confidence in working with data and maintaining constant attention to detail
• Strong organisational and time management skills
• Self-motivated and self-starting with the ability to work independently whilst also being a team player
• Thrives on problem solving and challenges
• A genuine interest in the world of FMCG and fast-moving consumer trends
• Proficiency in Microsoft Office / Google Workspace (experience with CRM or project/ task management tools is a plus)

Benefits

• Expenses Allowance of up to £70 per week (upon production of valid receipts)
• Holiday Allowance of 25 days of annual leave plus bank holidays
• Company Discounts of Exclusive deals on partner brands and products
• Regular team-building activities, social events, and a collaborative work environment
• Flexible hours and remote work options also available following probation
• Casual dress
• Company events
• Flexible schedule
• Work from home