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Lou Malnati's Pizzeria logo
3 weeks ago

Public Relations Manager

Lou Malnati's Pizzeria

Buffalo Grove, IL (On-site)Full time$80K/yr – $90K/yr
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Lou Malnati's Pizzeria logo

Public Relations Manager

Lou Malnati's Pizzeria

Buffalo Grove, IL (On-site)

$80K/yr - $90K/yrIn-houseFull-timeSenior level5+ years exp.
3 weeks ago
Previous12
Lou Malnati's Pizzeria logo
Lou Malnati's Pizzeria

Public Relations Manager

Buffalo Grove, IL (On-site)

$80K/yr – $90K/yrSenior Level5+ years expFull time

Posted 3 weeks ago

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Job Summary

Own the media relations strategy and act as the primary spokesperson, shaping narratives, managing crisis readiness, and guiding community engagement while leading PR initiatives with cross-functional partners.

  • Own media strategy, messaging, and senior-level journalist relationships
  • Lead PR team, budgets, and cross-channel content alignment

Job Description

Responsibilities

  • Own the media relations strategy, directing the pitching of stories and securing placements in local, regional, and national media outlets (print, broadcast, online, podcasts, YouTube channels).
  • Serve as a primary company spokesperson and final point of escalation for media inquiries, ensuring accurate, on-brand information about the company, new menu items, promotions, and special events.
  • Cultivate and maintain senior-level relationships with journalists and food critics across traditional and non-traditional media channels.
  • Set standards for and oversee in-store media filming, ensuring coverage serves the company's best interest while supporting store teams in managing media so it doesn't disrupt guests, team members, or business operations.
  • Track and analyze media mentions (impressions, value, sentiment, etc.) and report results and recommendations to the VP of Communications and senior leadership.
  • Lead the development of compelling narratives highlighting the history, mission/vision message, quality, and unique aspects of Lou Malnati's pizza.
  • Guide and approve engaging content across channels including press releases, social media, the website, and company newsletters, ensuring a consistent brand voice.
  • Set the community engagement strategy, building and maintaining relationships with local organizations for events and initiatives.
  • Lead philanthropic efforts and represent the company's commitment to the community, including managing the relationship with Lou Malnati's annual Cancer Research Benefit.
  • Own and continuously refine the company's crisis communication plans, serving as lead point of contact for addressing potential negative publicity and briefing executive leadership in real time.

Requirements

  • At least five years of progressive experience in public relations, including experience managing people and/or external partners, preferably within the food service industry.
  • Proven ability to set and execute PR strategy in partnership with senior leadership.
  • Excellent communication and writing skills with the ability to craft compelling narratives.
  • Strong media relations skills and established, senior-level contacts with relevant journalists.
  • Deep understanding of social media platforms and strategies for engagement.
  • Crisis communication expertise and demonstrated ability to lead through sensitive situations.
  • On-camera presence that aligns with Lou Malnati's brand and core values.
  • Ability to generate fun, engaging, and newsworthy ideas, content, and experiences that build brand awareness, positive media attention, and guest engagement.
  • Experience managing budgets, vendors, and/or direct reports.
  • Event planning and coordination expertise.
Lou Malnati's Pizzeria logo

Lou Malnati's Pizzeria

3.9 Glassdoor

Considered the oldest family name in Chicago pizza, Lou Malnati's is as rich in history as its pizza is in flavor. Lou Malnati got his start in the 1940's working in Chicago's first deep dish pizzeria. He took his pizza expertise to Lincolnwood, a northern suburb of Chicago, where he and his wife Jean opened the first Lou Malnati's Pizzeria on March 17, 1971. Lou was known for his fun-loving character as well as making Chicago's best pizza. Loyal patrons lined the streets on opening day for a taste of his delicious deep dish creations. Lou always thought it was funny that an Italian should open a pizzeria in a Jewish neighborhood on an Irish holiday. But that was Lou's style; he loved all types of people and didn't care much about what people thought. Today, we have 70+ locations across Illinois, Arizona, Wisconsin, and Indiana. We also ship over a million pizzas a year through our e-commerce business, Tastes of Chicago. Malnati’s success comes from our commitment to quality. Every Lou Malnati’s pizza is handmade from scratch using the finest and freshest ingredients. Every year, the Malnati team hand selects California vine-ripened tomatoes for the perfect sweet and tangy taste. The exclusive sausage blend is seasoned to our exact specifications. The fresh mozzarella cheese comes from the same small dairy that has supplied Lou Malnati’s for over 45 years. And our family’s secret recipe for flaky, buttery crust has been passed down from generation to generation. You’ll know with every bite that each pizza was made with care and special attention. ⭐⭐⭐⭐⭐ Lou Malnati’s is proud to be ranked a top Chicago workplace 12 years in a row!

Founded in 1971
Northbrook, Illinois, USA
1.1K employees
www.loumalnatis.com
55% recommend to a friend
55% CEO approval

Salaries

Posted range

$80K/yr – $90K/yr

Taken straight from the job posting.

See all Lou Malnati's Pizzeria salaries

Marketing Team

Median Tenure
4.3 years
Marketing Roles Posted (Last 30 Days)
1

Traffic Signals

Monthly Visitors
540.1K
Monthly Google Ads Budget
$46.2K
Traffic Source Mix
Search
55.2%
Direct
38.2%
Referral
5.3%
Social
0.7%
Paid
0.6%

Headcount Trend

Current headcount: ~1.1K

Recent News

Lou Malnati's offering heart-shaped pizzas in February at all locations
Sep 22, 2025 • MSN
Lou Malnati’s kicks off epic 'Cheese Pull Challenge' | Here's how you can win pizza for a year
Sep 5, 2025 • FOX 32 Chicago
Lou Malnati’s Pizzeria and Northwestern University Announce Official Athletic Partnership
Sep 2, 2025 • Northwestern Athletics
Taylor Swift Engagement Brings Back Heart-Shaped Pizza At Lou Malnati's
Aug 27, 2025 • Patch
Lou Malnati's Partners with Portillo's to Launch Chicago Dog Deep Dish Pizza
Jul 16, 2025 • PRWeb
Lou Malnati's Pizzeria taps industry veteran as new CEO to lead deep-dish brand's growth
Jun 16, 2025 • Seattle TechFlash
Chicago's Legendary Lou Malnati's Pizzeria Partners with Frank's RedHot® to Launch First Official 'BuffaLou' Chicken Pizza
Apr 3, 2025 • PRWeb
Lou Malnati’s closing Waukesha location
Feb 22, 2025 • Greater Milwaukee Today | GMToday.com
Lou Malnati’s to close two Valley eateries as real estate strategy shifts
Feb 21, 2025 • KTAR.com
Lou Malnati’s to close all Indianapolis-area locations in March
Feb 21, 2025 • WRTV Indianapolis
Deep Dish Departure: Lou Malnati’s to Leave Indy
Feb 21, 2025 • NewsBreak
Lou Malnati’s to close all Indianapolis restaurants
Feb 21, 2025 • NewsBreak
Lou Malnati's closing its 4 central Indiana locations, company confirms
Feb 21, 2025 • WTHR
Lou Malnati’s to close Greenwood, Indianapolis-area pizzerias
Feb 21, 2025 • Daily Journal
Lou Malnati’s to pull out of Indianapolis market
Feb 20, 2025 • FOX 59 Indianapolis
Popular deep dish pizza chain to close 4 Indianapolis locations next month
Feb 20, 2025 • IndyStar
Lou Malnati's closes 2 Valley locations, with plans to relocate
Feb 19, 2025 • Phoenix New Times
Popular Chicago deep-dish pizza chain is closing 2 metro Phoenix locations. Here's where
Feb 19, 2025 • The Arizona Republic
Chicago-based Lou Malnati’s to close 2 more Valley locations
Feb 18, 2025 • mouth by southwest
Lou Malnati’s to close two Valley eateries as real estate strategy shifts
Feb 18, 2025 • The Business Journals
Experience AZ: 10 pizza restaurants in Arizona to try - Arizona Big Media
Feb 14, 2025 • Arizona Big Media
10 heart-shaped pizza deals to celebrate Valentine's Day in the Chicago area - NBC Chicago
Feb 14, 2025 • NBC Chicago
Rockford is Home to Two of Illinois’ Best Heart-Shaped Pizzas - q985online.com
Feb 14, 2025 • q985online.com
Lou Malnati’s Spreads Love with Heart-Shaped Pizzas; Marc Malnati Shares Insights
Feb 13, 2025 • Deli Market News
Where to find food deals and heart-shaped pizzas for Valentine’s Day in Phoenix area - Arizona's Family
Feb 12, 2025 • Arizona's Family
Lou Malnati’s Serving Up Heart-Shaped Pizzas To Support Local Food Banks - Block Club Chicago
Feb 12, 2025 • Block Club Chicago
Lou Malnati's Chicago selling heart-shaped pizzas to benefit local food banks for Valentine's Day ideas in area - ABC7 Chicago
Feb 11, 2025 • ABC7 Chicago
They're Back! Where to Order Heart-Shaped Pizzas for Valentine's Day - The Pioneer Woman
Feb 10, 2025 • The Pioneer Woman
Lou Malnati’s Launches New Rewards Program, Serving Up More Ways to Earn Free Food
Nov 20, 2024 • GlobeNewswire News Room
The Beef Is Back: Portillo's and Lou Malnati's Reunite for
May 26, 2024 • GlobeNewswire
Naperville News Digest: Lou Malnati's holding start of summer fundraiser for KidsMatter; inaugural High School ...
May 26, 2024 • Chicago Tribune
International jewelry brand, national pet store chain, new Lou Malnati’s patio dining coming to Naperville
May 15, 2024 • Chicago Tribune
Lou Malnati's aims to honor 10 teachers with a year of free pizza
Apr 22, 2024 • Chicago Sun-Times
Mike's Hot Honey® Partners With Lou Malnati's Pizzeria Partners to Debut First-Ever Deep Dish Pizza Collaboration ...
Apr 8, 2024 • Deli Market News
Lou Malnati’s, Coca-Cola: Free slice of pizza and pop in exchange for plastic bottles today
Nov 23, 2023 • WGN
Celebrate National Pizza Month with Lou Malnati's specials ...
Nov 23, 2023 • WISH-TV
Lou Malnati’s pizzeria introduces meatball marinara pizza - Indianapolis News | Indiana Weather | Indiana Traffic
Oct 27, 2023 • WISH-TV
Get a free slice of Lou Malnati's pizza on November 7
Oct 20, 2023 • Time Out
Dog Haus, Jimmy John's and Firehouse Subs innovate ...
Oct 12, 2023 • Restaurant Business Magazine
Popular Chicago chains Portillo's and Lou Malnati's bring back Italian Beef Deep Dish Pizza
Oct 3, 2023 • Marshall News Messenger
By Popular Demand: Chicago Icons Lou Malnati's and
Oct 2, 2023
Two more Lou Malnati's Pizzeria locations are headed to Indy's north side
Apr 23, 2020 • Indianapolis Start
Chicago-based Lou Malnati's Pizzeria is bringing its first location to Indianapolis
Mar 19, 2020 • Indianapolis Start
Chicago pizzeria Lou Malnati's announces the opening date of its first Wisconsin location
Nov 27, 2019 • Millwaukee Journal

Links

www.loumalnatis.comLinkedInX (Twitter)Crunchbase

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