Responsibilities

• Proactive External Communications & PR: Drive and deliver the annual Corporate Affairs and Communications plan, including: Build strong relationships with key journalists, media outlets and industry voices. Lead PR agencies and specialist partners to deliver:
• Issues Management & Crisis Readiness: Maintain an always‑on issues and crisis posture, including: Lead communications for high‑risk scenarios such as: Ensure responses land with speed, consistency, credibility and disciplined risk management.
• Internal Communications & Employee Engagement: Set IC strategy and cadence through your direct report, ensuring: Oversee internal events to ensure strategic alignment and impact.
• Community Relations & Local Stakeholder Delivery: Lead the community engagement strategy through your direct report, ensuring:
• Executive Communications: Support CEO and SLT communications, including: Shape the corporate narrative for quarterly/annual reporting and major milestones.
• Performance Reporting & Impact: Establish clear reporting frameworks for: Produce SLT‑ready reporting that translates communications activity into risk mitigation and strengthened corporate reputation.

Requirements

• Corporate affairs and strategic communications
• Media and broadcast relations
• Issues and crisis‑comms frameworks
• Public‑sector and community stakeholder engagement
• Claims governance and risk communications
• Regulated and high‑scrutiny environments
• Executive‑level comms judgement
• Exceptional written communication
• Strong under pressure; comfortable with ambiguity
• Senior stakeholder management
• Leads cross‑functional comms in complex situations
• Senior leadership in Corporate Comms / PR / Corporate Affairs
• High‑stakes issues and reputation‑risk management
• Telecoms Experience
• Political, public‑sector and community engagement
• Trusted adviser to C‑suite; governance expertise
• Built comms discipline, operating rhythms and escalation models

Preferred

Benefits

• Reward & Recognition : Competitive salary and an excellent bonus structure.
• Time to Recharge : 30 days’ annual leave.
• Long Term Security : Competitive pension scheme and life insurance
• Flexibility: Hybrid working to help you balance work and home life.
• Health & Wellbeing : Private medical insurance including dental and optical cover.
• Lifestyle Perks : Cycle to Work scheme, Electric Car scheme, and retail discounts.
• Community & Growth : A generous refer a friend scheme.