Planning Account Manager (Performance) at the7stars | London, UK

the7stars

Planning Account Manager (Performance)

London, UK (Hybrid)

Salary Not AvailableMid LevelFull time

Posted 1 month ago

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Job Summary

Own planning and client governance in a digitally driven retail environment, turning briefs into commercially grounded media plans and coordinating cross-channel teams.

Client-facing ownership: maintain relationships, manage briefs, and present plans with clear rationale to drive delivery.
Cross-functional coordination: brief and oversee channel specialists to ensure timely, high-quality work and data-driven optimisations.
Planning and storytelling: craft clean decks and reports that translate performance and strategy into client-ready narratives.

Job Description

Responsibilities

Support the Planning Lead as a key day-to-day contact for clients, helping maintain strong working relationships and ensuring stakeholders remain informed on campaign activity and delivery
Obtain briefs from clients and work with relevant teams to develop clear, commercially grounded responses aligned to business objectives and trading priorities
Support planning and implementation recommendations across digital and offline media, with particular exposure to paid social, PPC, online video and performance-led activity
Create clean, well-structured decks, updates and summaries that make campaign performance and media strategy easy for clients to understand
Present recommendations and media plans to clients, clearly explaining channel roles, rationale and delivery approach
Brief, manage and coordinate channel specialists to ensure high-quality work delivered accurately and on time
Monitor live campaign performance and work with specialist teams to identify optimisation opportunities and necessary adjustments
Support digital and integrated reporting, ensuring outputs are accurate, timely and commercially useful
Coordinate and maintain core account management documents including finance trackers, media plans, campaign updates and status documents
Use industry tools, client data and audience insight platforms to support planning recommendations and channel strategy

Requirements

Agency-side experience within media planning, account management or integrated planning
Exposure to digital and performance-led media channels, particularly paid social, PPC or online video
Interest in commercially driven, fast-moving client environments
Strong organisational skills and the ability to manage multiple priorities simultaneously
Confidence coordinating activity across teams, channels and stakeholders
Broad understanding of the media landscape across digital and offline channels
Interest in developing further within performance-focused planning and strategy
A proactive, practical mindset with a willingness to learn and take ownership
Strong communication and presentation skills, both written and verbal
Comfortable working with data, reporting and campaign performance conversations

Nice_to_have

Retail or performance-focused client exposure would be beneficial, though not essential

Benefits

Uncounted holiday
Discretionary performance related summer profit share & Christmas bonus
Flexible & hybrid working (4 days per week in the office)
Personalised training plan & access to coaching
Wellbeing days
Flexible pension plan through Royal London (8% employer contribution under £35k)
Optional private medical insurance (Vitality) & cash back plan (Medicash)
Employee Assistance Programme
Work from anywhere up to 2 weeks each year
Paid gym membership with a choice of 5 gyms

the7stars

3.9 Glassdoor

the7stars is the UK’s largest independent media agency, offering the best people, the best service and the best creative media campaigns. Since our inception in 2005, we set out on a mission – to inspire the exceptional and defeat the bad and the boring. By championing a transparent and collaborative way of working, our goal was to deliver award-winning work for clients across a vast array of sectors, whilst also fostering a truly vibrant and inclusive culture that welcomes the best industry talent from all walks of life. All in all, we were committed to exceeding expectations in our relationships with both clients and our people. 19 years on, we have achieved all of this and more. We have graced The Sunday Times Best Companies to Work list for eleven consecutive years, whilst also being crowned Campaign’s Best Place to Work in 2023, 2022, and 2020. Our work has garnered acclaim from the likes of Media Week, Thinkbox, Campaign Magazine, The Drum, AdWeek, and more. We have continued to grow our agency every single year, delivered show-stopping work for our clients, and have consistently delivered exceptional media value.

Founded in 2005

London, England, GBR

295 employees (101 in marketing)

www.the7stars.co.uk

76% recommend to a friend

91% CEO approval