Partnerships Operations Manager

Talent Nexus | £45,000-£60,000 | Full-time | UK

The role

Talent Nexus is one of the fastest-growing businesses in our sector. In just four years, we've grown to £50m of annual advertising spend and 1,000+ clients, working with major industry partners including LinkedIn and Indeed, alongside organisations such as The Recruitment Network, TEAM and The Talent Labs.

Our partnerships are a big part of our future growth - and we're hiring someone to make sure the work behind those partnerships actually happens.

We're looking for a Partnerships Operations Manager to bring structure, organisation and accountability across our existing partner programmes.

This isn't a sales role. You won't be responsible for winning new partners or pitching Talent Nexus.

Instead, you'll be the person who makes sure that once something is agreed, it gets done, tracked, reported and closed out.

Right now, too much of this information sits across spreadsheets, inboxes and people's heads. Your job will be to turn that into a clear, reliable system.

What you'll be doing

You'll work closely with our Chief Revenue Officer and directors, owning the operational side of our partnerships.

You'll:

• Build and manage a single source of truth for partner initiatives, contracts, renewals, deadlines and owners.
• Track multiple live workstreams and make sure actions don't get lost.
• Run regular reporting on partner programmes, including pilot performance, renewal forecasts and partner scorecards.
• Coordinate projects across internal teams and external partner stakeholders.
• Chase actions, follow up on outstanding items and keep things moving without needing to be asked.
• Maintain accurate records of contracts, commercial terms and renewal dates.
• Prepare partner updates, briefing notes and internal reports for senior stakeholders.
• Identify risks and slippage early and make sure they are escalated appropriately.
• Keep the CRO and directors fully briefed so they're never walking into a partner conversation without the latest information.
• Continuously improve the processes and systems we use to manage our partnerships.

What we're looking for

We're looking for an operator.

Someone who gets genuine satisfaction from taking something messy, putting structure around it and getting it finished.

You'll probably be someone who:

• Is exceptionally organised and comfortable managing lots of moving parts.
• Naturally follows things through rather than waiting to be chased.
• Enjoys building processes, trackers and systems.
• Is confident working with spreadsheets, CRM data and reporting.
• Can turn a lot of information into a simple, clear update.
• Is comfortable coordinating people who don't directly report to you.
• Spots problems before they become problems.
• Writes clearly and confidently for senior stakeholders.
• Is comfortable being the person behind the scenes making things happen.

We're particularly interested in people with backgrounds in:

Operations | Project Coordination | PMO | Marketing Operations | Agency Operations | Commercial Operations

Experience within recruitment, media or advertising is useful, but not essential.

What this role isn't

We want to be really clear about this.

This is not:

• A business development role.
• A sales role.
• A new partner acquisition role.
• A traditional relationship-management role.
• A role with a revenue or commission target.
• A stepping stone into a partnerships sales career.

The CRO owns the relationships, strategy and commercial conversations.

You own what happens next.

What success looks like

Six months in, we'd expect you to have transformed how we manage our partnerships.

There should be:

• One clear view of every live initiative.
• Clear owners and deadlines.
• Accurate contract and renewal information.
• Regular, reliable reporting.
• Fewer things falling through the cracks.
• Earlier visibility of risks.
• A much clearer picture for the CRO and directors.
• Less reliance on people remembering things themselves.

Ultimately, we want someone who can say:

"I know what's happening, what's overdue, what's at risk and what needs to happen next."

And then make sure it happens.

The details

Salary: £45,000-£60,000 depending on experience

Location: Surbiton

Employment: Full-time, permanent

Reporting to: Chief Revenue Officer

Commission: None

If you're an organised, commercially-minded operator who loves turning complexity into a system - we'd love to hear from you.