Responsibilities

• Running paid social campaigns across the group, primarily Meta, managing budget and reporting on cost per acquisition
• Creating short video adverts for social: filming on location with our technicians, editing, and turning out a steady stream of content that actually converts
• Organic content for our brands
• Local marketing to grow membership through partnerships, leaflets and community groups
• Tracking what\'s working and killing what isn\'t
• First line for member enquiries across phone, WhatsApp and email
• Bookings, rescheduling and complaints
• Retention, spotting members at risk of cancelling and doing something about it
• Purchasing chemicals, consumables and equipment for the mobile car wash operation
• Keeping stock levels right so technicians never start a shift short

Preferred

• Experience in a subscription or membership business
• Any purchasing or supplier negotiation experience
• Exposure to software or agency environments
• Any recruitment or training delivery experience

Benefits

• Casual dress