Media Planning & Orchestration Manager

London, UK (Hybrid)

£47K/yr – £74K/yrMid LevelFull time

Posted 2 days ago

Job Summary

Own and coordinate the end-to-end media planning process across Central and Retail, ensuring KPI-linked briefs, joined-up live calendars, and post-campaign evaluation, with a focus on testing, data quality, and cross-functional collaboration.

  • Own the briefing coordination, KPI embedding, and calendar maintenance.
  • Lead Test & Learn setup and data capture.
  • Serve as day-to-day liaison with Category/Marketing and agency partners.

Job Description

Responsibilities

  • Coordinate the day-to-day briefing process with our media agency. Review agency proposals to ensure they accurately reflect the campaign brief and align with the wider media strategy
  • Support the tracking and execution of both Central and Retail media plans, ensuring a holistic, joined-up view of the live media calendar
  • Ensure that clear, pre-defined KPIs are embedded into every agency plan before launch, and monitor performance in-flight to suggest optimisations
  • Coordinate the operational setup of campaign-specific Test & Learn plans, tracking variables and ensuring data is cleanly captured for analysis
  • Act as the day-to-day liaison for Category and Marketing teams, providing visibility on media plans, answering queries on suitability, and gathering necessary campaign assets
  • Maintain and own the master deployment calendar across all channels, ensuring it serves as an accurate, up-to-date single source of truth for the wider business
  • Facilitate the end-to-end Post-Campaign Evaluation (PCE) process with the agency, ensuring performance data and T&L insights are compiled and shared back with internal teams
  • Take ownership of personal development, staying up to date on media trends and proactively collaborating with peers to improve marketing processes

Requirements

  • - Proven experience in a media planning, account executive, or marketing campaign coordination role, either agency-side or in-house
  • - Hands-on experience working with external media or creative agencies to deliver campaigns
  • - Foundational understanding of setting campaign benchmarks, KPIs, and structured marketing tests
  • - Proficient with modern collaborative tools (e.g., Google Workspace, project management boards)
  • - Strong, proven experience in briefing agencies and critically evaluating multi-channel media plans

Preferred

  • - Experience working in a fast-paced retail or e-commerce marketing environment
  • - Familiarity with shopper marketing, trade marketing, or Retail Media networks
  • - Direct experience coordinating or tracking multi-channel campaigns (e.g., paid social, digital display, search, or retail media)
  • - Line management experience
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John Lewis & Partners

Since 1864 we've been delighting customers with our quality products and renowned customer service. We put happiness at the heart of everything we do. We our one brand under the John Lewis Partnership umbrella. A unique way of doing business where all of our Partners (employees) share ownership of the company. We’re on a journey, an ongoing experiment to find happier, more trusted ways of doing business and all of our Partners have a part to play. By joining the Partnership you’ll be joining a different kind of business. One that seeks to make a difference, not just to its Partners, but to the lives of everyone. It’s this shared purpose that drives us. Guides us. And we believe that by working together, in Partnership, we can help create a place with happier people, for a happier business and a happier world. #FindYourHappier #DrivenByPurpose

London, England, GBR
12K employees (1,201 in marketing)

Salaries

Posted range

£47K/yr – £74K/yr

Taken straight from the job posting.

See all John Lewis & Partners salaries

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Media Planning & Orchestration Manager

John Lewis & Partners · London, UK · Hybrid