Responsibilities

• Build, QA, and deploy email campaigns in Braze and Mailchimp
• Create campaign assets and manage audience segmentation
• Ensure accuracy and performance through QA and testing (content, links, personalization, send strategy)
• Manage event communications (invites, confirmations, reminders, follow-ups)
• Coordinate logistics with internal teams and external partners
• Support event execution, including on-site when needed
• Track attendee engagement and support post-event follow-up
• Manage campaign workflows from intake through deployment
• Coordinate with copy, design, and stakeholders to gather assets and approvals
• Keep projects on track by managing timelines and priorities

Requirements

• 1–3 years of experience in marketing, CRM, or event coordination
• Familiarity with email marketing platforms (e.g., Braze, Mailchimp, or similar)
• Strong organizational skills and attention to detail
• Ability to manage multiple projects and deadlines
• Clear communication and ability to work across teams
• Interest in CRM, lifecycle marketing, and event marketing
• Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work.
• Proven ability to operate effectively with a global-first mindset

Preferred

• Experience supporting B2B marketing initiatives
• Familiarity with reporting or marketing analytics tools
• Exposure to project management tools (e.g., Asana, Airtable)

Benefits

• Work your way with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you like or as required by your team.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We\'re here for you with resources and programs to help you through life\u2019s challenges.
• Health benefits. We offer great coverage and competitive premiums.
• Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.