Responsibilities

• Trade & Commercial Marketing Coordination
• Represent Global Marketing at trade meetings, feeding commercial business priorities back into the marketing team and translating them into appropriate marketing actions
• Act as the central point of visibility across all marketing channels — working with each channel owner to understand current activity, upcoming plans and performance, so the wider business has a clear, single view of what's happening to support trade and commercial needs
• Provide a first point of contact for the business on marketing-related trade queries, escalating and prioritising as needed
• Operations Marketing (F&B)
• Act as the global point of contact for Operations marketing, supporting F&B initiatives designed to maximise revenue and footfall across Soho Houses globally
• Partner with House and Operations teams to shape marketing support for commercial trading priorities
• Bedrooms Marketing
• Work closely with the global Bedrooms team on the commercial and brand marketing plan, covering both long-term positioning and short-term tactical activity
• Manage Google paid channels for Soho House bedrooms, including Metasearch, Performance Max (PMax) and Demand Gen campaigns, optimising spend and performance against commercial targets

Requirements

• Proven experience across multi-channel marketing, ideally spanning both brand/commercial marketing and performance/paid media
• Hands-on experience managing Google paid channels (Metasearch, PMax, Demand Gen)
• Strong working knowledge of SEO and web optimisation, particularly around acquisition and conversion journeys
• Confident interpreting data and translating it into clear commercial narratives for varied audiences
• Comfortable representing marketing in trade/commercial conversations, challenging assumptions and translating business priorities into marketing plans
• A natural project coordinator — able to build a clear, accurate view of activity across multiple channels and stakeholders without owning every channel directly
• Experience using AI tools (e.g. Claude) to improve team efficiency is a strong plus
• Line management experience, or readiness to step into managing 3 direct reports

Preferred

• Experience using AI tools (e.g. Claude) to improve team efficiency is a strong plus
• Hands-on experience managing Google paid channels — bedrooms, travel or hospitality experience is an advantage

Benefits

• Annual Every House Membership
• 50% off Food & Drink, 7 days a week
• Staff Room Rates
• Private Health and Dental Care
• Weekly Pay
• Life Assurance
• Up to 50% Staff Discount on Cowshed & Soho Home
• In Office Dog Policy on Fridays
• Season Ticket Loan
• Christmas Office Closure