Responsibilities

• Lead and run the team's planning cadence, including quarterly, monthly and weekly planning cycles, ensuring priorities, capacity and deadlines are visible and aligned.
• Translate marketing strategy into clear priorities, actionable plans and defined workstreams.
• Manage production across creative and content teams, ensuring work is delivered on time, to a high standard and in line with business objectives.
• Track progress, identify risks, remove blockers and maintain momentum across multiple projects.
• Oversee workflow management, resource planning and team capacity.
• Establish and continuously improve processes, tools and reporting that create efficiency and consistency from brief through to delivery.
• Own our relationship with key workflow and asset management platforms, evolving the tech and integration into the wider Marketing team.
• Partner with stakeholders across marketing and the wider business to manage demand, align expectations and balance competing priorities.
• Produce regular reporting on output, performance, planning and resourcing for the Head of Marketing Operations and Marketing Leadership Team.
• Act as deputy for the Head of Marketing Operations when required.

Requirements

• Proven experience within marketing operations, planning, project management, production management or a similar planning-focused role.
• A strong track record of managing end-to-end delivery across creative and content workstreams.
• Experience leading planning processes and providing clear direction to teams.
• Excellent organisational, communication and stakeholder management skills.
• Strong project management capabilities with exceptional attention to detail.
• The ability to influence, collaborate and build relationships at all levels.
• Confidence working within a growing and evolving function, helping to shape new ways of working.

Benefits

• Core Benefits: - Competitive salaries with structured pay scales and progression as you grow within the business - Generous annual leave that increases with your length of service - Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave - Access to Techscheme for discounted technology purchases with flexible payments Health & Wellbeing: - Eyecare vouchers to help cover vision care needs - Smart Health – 24/7 access to GP services to support your mental and physical wellbeing - Dental insurance for everyday dental care and unexpected treatments - Optional critical illness cover for peace of mind during life's most challenging moments Financial Wellbeing: - MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app - Free will writing services to help plan for the future - Flexible life assurance options and partner life assurance for added protection Leisure & Lifestyle: - Discounted gym memberships to support an active lifestyle - Travel insurance to help you explore with confidence - Access to home and technology vouchers - bYond card and a wide range of exclusive retail and lifestyle discounts