Marketing & Patient Experience Manager

City of London, Lambeth, UK (On-site)

Salary Not AvailableMid Level2+ years expFull time

Posted 11 days ago

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Job Summary

Own and drive patient marketing, journey optimization, digital campaigns, and brand-wide initiatives across the practice network, coordinating internal communications and community engagement to grow patient acquisition and satisfaction.

Lead patient marketing and growth streams
Oversee patient journey and digital marketing

Job Description

Responsibilities

Patient Marketing & Growth
Patient Journey
Digital Marketing
Website & Online Presence
Patient Communications
Reputation Management
Community Engagement
Marketing Campaigns
Internal Marketing & Brand Support
Brand Management

Requirements

Marketing experience (minimum 2 years preferred).
Excellent written and verbal communication.
Strong organisational skills.
Social media management experience.
Content creation skills.
Photography and video content experience.
Excellent attention to detail.
Confident using Microsoft Office and Canva.
Ability to work independently and manage multiple projects.

Preferred

Experience within healthcare, dental or medical practice.
Knowledge of digital marketing and SEO.
Experience with email marketing platforms.
Basic graphic design skills.
Experience using CRM or patient management systems.
Knowledge of GDPR and healthcare marketing regulations.

PortmanDentex

Good dental care really matters. We provide dental care for 1.5 million patients every year across the UK and Ireland. Today, we support over 370 practices, partner with more than 2,400 clinicians and empower more than 4,500 practice colleagues – to enable better health and happiness across lifetimes. Our practices are integral parts of their local communities, and we support our clinicians and practice teams to deliver the best care possible for their patients, every day. We know that every patient and every community is unique. As a dental group we strive to balance celebrating the individuality of our clinicians and practices, with using the benefits of our scale and commitment to deliver excellent dental care. We’re also part of the wider Portman Healthcare International Group which has a presence in five European countries.

Cheltenham, England, GBR

1.2K employees (21 in marketing)

www.portmandentex.com