Responsibilities

• Develop and deliver integrated marketing campaigns across digital, social, content, and on-site channels.
• Create engaging customer communications, promotional materials, presentations, and marketing collateral.
• Work closely with culinary teams to promote seasonal menus, new product launches, provenance stories, and food innovation.
• Plan and execute an annual marketing and engagement calendar, including events, activations, and themed experiences.
• Manage stakeholder relationships and confidently present ideas, campaign results, and recommendations.
• Support the visual merchandising and presentation of food spaces to ensure a compelling customer journey.
• Lead the delivery of digital marketing initiatives, customer engagement platforms, and new technology projects.
• Analyse campaign performance and customer insights to continuously improve results.
• Coordinate suppliers and external partners to deliver high-quality marketing materials and event support.
• Manage projects from concept through to execution, ensuring delivery on time and within budget.

Requirements

• Previous experience in a marketing role within foodservice, hospitality, retail, leisure, or a customer-focused environment
• A genuine passion for food, drink, and customer experience
• Confident working in a client-facing environment with strong stakeholder management skills
• Experience delivering multi-channel marketing campaigns
• Strong communication and presentation skills
• Comfortable working closely with chefs, culinary teams, and operational stakeholders
• Creative mindset combined with commercial awareness and a data-driven approach
• Experience using Canva and/or Adobe Creative Suite
• Organised, proactive, and able to manage multiple projects simultaneously

Preferred

• Knowledge of photography, social content creation, and short-form video editing would be advantageous

Benefits

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families