Responsibilities

• Lead on venue support for your area, ensuring you help to drive venue performance metrics via National, Local and bespoke initiatives.
• Work closely with in-house and external creative agencies to ensure materials creation and delivery find the optimum balance between maximum venue support and scalable solutions across the estate.
• Create multi-channel content that meets the company objectives, is compliant and work with Marketing colleagues to ensure online, digital, social and local / physical materials are delivered on time and on budget.
• Ensure that all communications plans and campaign support plans are in place across all consent led channels (e.g. email, SMS)
• Ensure all creative briefs follow the company standards to ensure compliance and maximum detail, to minimise rework and maximise brand impact.
• Work with our agencies to source external advertising opportunities and place adverts as required in consultation with key stakeholders (Marketing, Compliance & Ops) – ensuring scalable and shared solutions where possible
• Evaluate marketing support actions undertaken via clear planning, review and work with the Campaigns and Promotions Lead to understand PCA (post campaign analysis) – this will ensure that we learn, evolve and improve our plans and actions to best drive company performance
• Manage your portion of the marketing budgets to ensure the best return versus plan, both promotional budget and materials/media.
• Regularly monitor and report on competitor activity through research and operational area feedback
• Maintain and update customer databases efficiently and work with venues to maximise data capture and sign up.

Requirements

• have the ability to travel to venues and team meetings across the regions
• have a ‘solutions based’ mentality, with the big picture and scale always in mind
• fantastic interpersonal skills
• ability to multi-task
• excellent communication skills, confident in talking to people at all levels of our organisation
• excellent time management and organisational skills
• good basics with IT skills – MS Word, Excel and PowerPoint
• enthusiastic, with a positive attitude
• team player but able to work on own initiative
• have strong English language and grammar skills

Preferred

• experience of venue partnerships
• willingness to travel to venues and team meetings across regions? travel requirement is already in requirements
• solutions based mentality with the big picture and scale in mind

Benefits

• 33 days holiday (including Bank Holidays)
• Bonus opportunities
• Work mobile and laptop.
• Contributory Pension Scheme
• Health care plan and Life Assurance
• Discounts with high street retailers and restaurants through our benefits portal
• Employee assistance programme