Responsibilities

• Development of a tailored contract marketing plan, meeting the needs of the student base/student groups of the institution, which will include the planning and execution of;
• A plan to drive participation and growth of the key categories, including programme of activity and promotions, liaising with students and customers to gain insights
• Delivery of food concepts/pop ups (Centrally developed and 3rd party high street pop ups) to maximise participation, spend and satisfaction
• Activity to maximise opportunity of events & key dates, University-specific events including Freshers, Open days, Applicant days and graduation
• Develop and implement a communication and engagement strategy to support the marketing plan to inform, promote, communicate and continuously engage with the student and staff population, which will include the planning and delivery of;
• Social media and digital communication
• Feedback mechanics, forums and focus groups
• Core menu and hospitality launch events
• Student and staff satisfaction surveys
• Student Union & society relationship development, including post graduate, international students, and internships

Requirements

• High numeric and analytical skills
• Excellent verbal and written communication skills
• Use of all social media channels to aid communications
• Ability to analyse and evaluate information
• Demonstrates Compass values and recognition principles
• Knowledge of process and planning tools designed to deliver consistent result to expectations including i-Design and social apps e.g. Canva
• Commercially focussed with ability to measure impact and results
• Approach to analysis of work problems and opportunities that allows commercially sound judgements to be made on time
• Ability to quickly gain credibility with key stakeholder groups
• An approach to negotiating and building co-operation that supports organisational goals

Preferred

• Marketing or Communications based degree
• High standards and quality driven
• A ‘can do’ attitude

Benefits

• Free meals
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families