Responsibilities

• Support lifecycle marketing campaigns - you’ll help build, test and deliver email campaigns across the full customer journey, from lead nurture and onboarding through to upsell, cross-sell, loyalty and advocacy
• Assist with email production - you’ll draft, proofread, format and quality check emails, ensuring every campaign is accurate, engaging and on brand. You’ll also support with asset creation where needed
• Build and manage audience segments - you’ll help group customers and leads into relevant segments, ensuring each audience receives targeted, meaningful communications
• Analyse and report on performance - you’ll track campaign performance, including open rates, click-through rates and conversions, and help turn data into clear insights that improve results
• Support loyalty and advocacy initiatives - you’ll contribute to campaigns that keep customers engaged, including referral programmes, rewards and retention-focused activity
• Collaborate across teams - you’ll work closely with Sales, Customer Service, Product and Tech teams to support their email requirements and help deliver a seamless customer experience
• Support marketing operations - you’ll help manage the campaign calendar, coordinate briefs, keep processes organised and ensure documentation is always up to date
• Develop CRM expertise - You’ll receive hands-on training in HubSpot, gaining valuable experience in a leading CRM and marketing automation platform.
• What We Are Looking For - A genuine passion for marketing and purpose-driven industries
• Strong organisation and attention to detail

Requirements

• A genuine passion for marketing and purpose-driven industries
• Strong organisation and attention to detail
• Adaptability and an eagerness to learn
• Curiosity, energy and engagement
• A customer-focused mindset
• Effective written communication skills
• Colaborative mindset.