Responsibilities

• Database Management
• Maintain the accuracy, consistency and integrity of our Salesforce database.
• Add new contacts and update existing records, ensuring information is complete, accurate and up to date.
• Regularly review and cleanse data, identifying and resolving gaps, duplicates and inaccuracies.
• Support the team with database segmentation and list management for campaigns and events.
• Generate reports and provide accurate data to support marketing activity and sales pipeline management.
• Marketing and Campaign Support
• Provide day-to-day coordination and administrative support across marketing campaigns and initiatives.
• Help maintain the marketing calendar and ensure activity is planned and delivered on time.
• Coordinate campaign assets, copy, links and other materials, checking that everything is accurate and ready to use.

Requirements

• Experience in a marketing, database, coordination or administrative role, ideally within a B2B environment.
• Experience using Salesforce or another CRM system.
• Exceptional attention to detail and a highly accurate approach to work.
• Strong organisational skills, with the ability to manage multiple tasks and deadlines.
• Excellent written and verbal communication skills.
• Comfortable working collaboratively across different teams and businesses.
• Confident using digital tools and willing to learn new systems and software.
• Experience with social media platforms and content scheduling tools.
• A proactive and flexible approach, with a willingness to get involved in a broad range of marketing activities.

Preferred

• Experience with Salesforce reporting, segmentation or data cleansing.
• Experience with a website content management system.
• Familiarity with Canva or similar design tools for creating simple marketing assets.
• Basic video editing skills.
• Understanding of SEO and digital marketing principles.
• Experience using market research or data enrichment tools.