Responsibilities

• Provide coordination and administrative support to the Brand Experience team for planning, delivery, and reporting of events, treatments, and retailer-specific projects.
• Maintain the Events & Treatments promotional calendar, including artwork briefs, packing lists, store lists, and gift allocations.
• Create and distribute clear activity briefing documents for in‑store teams, events staff, and stakeholders.
• Manage ordering, allocation and delivery of local tools, bags, accessories, promotional uniforms, GWP and event materials.
• Set up and manage service codes, C‑Link codes and barcodes for local tools, treatments and promotional activities.
• Configure and maintain Events & Treatments on Booxi, Clarins.co.uk and retailer websites, ensuring booking links, descriptions and digital assets are accurate and live.
• Pull, format and analyse Booxi and Qlik reports to track bookings, activity performance and post‑activity results.
• Support the Assistant Brand Experience Manager with reporting, presentations, activity analysis and wider administrative tasks.
• Assist with treatment pricing updates and production of treatment price lists, Salon & PRO product pricing and chargeable tester pricing.
• Coordinate with suppliers, agencies and retailers to deliver POS, print, creative assets and event materials on time and within budget.

Requirements

• Experienced: Minimum 6 months in a professional office role; cosmetics experience or market knowledge preferred.
• Team-oriented & resilient: A flexible team player who can multi‑task and meet fixed deadlines.
• MS Office capable: Intermediate Excel, PowerPoint, Outlook skills.
• Organised: Attention to detail and strong time‑management.
• Proactive: Can‑do attitude, comfortable in a fast‑paced setting.
• Clear communicator: Strong verbal and written skills.
• Adaptable: Uses initiative and adjusts to changing situations.

Preferred

• cosmetics experience or market knowledge preferred.