Responsibilities

• Develop and implement the company's marketing and commercial strategy
• Drive patient acquisition, retention and revenue growth
• Analyse market trends, competitors, customer behaviour and commercial performance
• Plan, execute and evaluate marketing campaigns across relevant channels
• Monitor marketing and commercial KPIs and identify opportunities for improvement
• Manage and optimise CRM and customer databases
• Develop strategies to improve the patient journey and customer experience
• Support pricing, promotional and commercial decisions
• Identify new business, partnership and growth opportunities
• Strengthen and develop the company's positioning within the premium medical aesthetics market

Requirements

• Minimum 1 year of professional experience in the medical, healthcare or medical aesthetics industry — essential
• Fluent Russian language — essential
• Previous experience as a Marketing Manager, Commercial Manager, Marketing & Commercial Manager or in a comparable management-level position
• Strong understanding of marketing strategy, commercial development and customer acquisition
• Experience using CRM systems, customer data and marketing analytics to support commercial decisions
• Strong commercial and analytical skills, with the ability to translate data and market insights into action
• Excellent communication, organisation and stakeholder-management skills
• Ability to work independently and take ownership of marketing and commercial initiatives
• Degree in Marketing, Business, Management, Communications or a related discipline

Preferred

• Master's degree (preferred)

Benefits

• Company events
• Employee discount
• Store discount