Responsibilities

• Own projects from start to finish: Turn an objective into a clear plan, identify the steps and dependencies, manage the timeline, coordinate stakeholders and close the loop without needing constant follow-up from your manager.
• Problem-solve in an operationally complex environment: Understand the differences between campaign types and markets, follow the right process for each one, and solve issues quickly when something does not look right.
• Play the role of a global cross-functional liaison: Act as the primary bridge between:
• - Shanghai & NA: Partnering with tech and promo teams to influence global roadmaps.
• - CMUK & Supplier Marketing: Helping category managers identify the best products for curated offers.
• - Onsite & Email Teams: Ensuring our offers are surfaced effectively across all customer touchpoints.
• Analytical Triage
• Partner with Promo Analysts to track key performance metrics, and leverage the data to improve and innovate on processes and new offerings.
• Monitor and assess the performance of promotional offers in each market, identify trends (incl. market developments, customer behavior, and competitor activities), and generate data-driven insights to refine and enhance future campaigns.
• Make promotion operations more efficient: Look for practical ways to simplify recurring work, improve quality checks and use AI where it can make the team faster and more effective.

Requirements

• Experience in e-commerce, consulting, or a fast-moving startup environment.
• Analytical Foundations: Advanced Excel is a must (Pivots, VLOOKUP/XLOOKUP, data cleaning). SQL or GBQ is a plus, not a requirement.
• Degree: Bachelor’s or Master’s in a quantitative or business field (Math, Econ, Engineering, etc.).

Benefits

• Full health benefits available (Medical, Dental, Vision, HSA/FSA) on day one for eligible employees.
• No-cost access to 2nd.MD, a virtual expert medical consultation and navigation service.
• Global Traveler Health Insurance through GeoBlue.
• Tuition reimbursement
• 24/7 access to mental, financial, physical and emotional wellbeing support, plus an enhanced offering of therapy and coaching.
• Automatic enrollment into Basic Life and Accidental Death & Disability Insurance.
• 401(k) matching with immediate vesting.
• Paid Parental Leave, Surrogacy & Adoption Reimbursement and Caregiver Services.
• Wayfair Employee Discount.
• Gym/Fitness Discounts (including Peloton, Wellhub and varying regional memberships).