Responsibilities

• Support the administration and maintenance of DHL Express’ Service Point Partner Network.
• Help manage and maintain over 4,200 Service Point locations nationwide.
• Create and maintain records across a variety of DHL Express systems and platforms.
• Support sales activities through administrative tasks, including purchase orders, vendor payments and credit control enquiries.
• Assist with digital marketing activities and maintain customer-facing location information across online platforms.
• Support promotions, campaigns, and the distribution of marketing materials.
• Assist with onboarding new Service Point partners and locations.
• Produce reports and data insights to support network growth, compliance, and operational performance.
• Work collaboratively with teams across Operations, Sales, Finance, and Partner Support.
• Identify opportunities to improve processes and drive efficiencies.

Requirements

• GCSE English and Maths Grade A–C (or equivalent).

Preferred

• Previous office or administrative experience would be beneficial but is not essential
• Experience using Microsoft Office applications, including Excel and Outlook
• Customer service experience would be advantageous

Benefits

• Competitive salary
• Eligibility to participate in performance related bonus schemes
• Generous holiday entitlement increasing with years completed service
• Company pension scheme with excellent contribution rates
• Life Assurance
• Enhanced maternity pay
• Generous company sick pay
• A competitive package of voluntary benefits including retail, entertainment, gym membership discounts, cash dental plans and more
• Discounted Health Assessments
• Access to professional employee assistance, wellbeing programme and qualified mental health first aiders