Responsibilities

• Lead our brand team and in-house studio, combining strong leadership with hands-on expertise.
• Overseeing day-to-day delivery of brand, marketing design and communications, you’ll guide the team to work efficiently and consistently, acting as the go-to for quality control, copy direction and brand sign-off.
• You’ll champion creativity and innovation, supporting the Brand and Marketing Manager and key stakeholders to prioritise work that delivers business impact.
• You’ll also step in for the Brand & Marketing Manager when needed, track performance to drive continuous improvement, and manage agency and supplier relationships to ensure we deliver excellent results consistently.
• An excellent role model who can bring out the best in the team — creating an environment where people know they’re truly supported, valued and able to do their best work, with wellbeing at the forefront
• Looking after the brand — making sure everything we deliver is brand compliant and consistently high quality, as well as making sure the content and information is simple, enabling us to create connections with our audiences to help drive trust and awareness
• Keeping things focused and moving — helping the team stay clear on priorities, balancing workloads and making sure the right work gets done at the right time
• Seeking and implementing better ways of working — simplifying processes and improving systems so workflows smoothly with less friction and more efficiency
• Building strong relationships across the business — working closely with stakeholders, being a trusted voice and speaking up when something doesn’t feel right for the brand or the customer
• Working closely with our external partners — helping agencies and suppliers deliver great work that’s on brief, on budget and aligned with what we stand for