Responsibilities

• Create and deliver marketing and communications strategies for weekly services, major events, Leadership Conference, Focus and other key moments
• Collaborate with the Creative Director to shape tone of voice, messaging and brand expression across all areas of church life
• Commission or conduct research, analyse insight and present recommendations aligned with HTB’s vision and values
• Produce clear campaign reports, tracking effectiveness and implementing improvements
• Lead strategic use of SEO and SEM, and share analytics and insights across the team
• Lead the concepting and delivery of creative, multi‑channel campaigns
• Oversee HTB’s digital platforms (HTB.org, email, YouTube and social media), ensuring timely, accurate and engaging content
• Set quality standards and guidelines for digital communications and marketing content
• Draft, proofread, design and schedule the monthly HTB Snapshot email
• Ensure consistent messaging, branding and design across all communications
• Line manage the Digital Storyteller, providing regular feedback, appraisals and development planning
• Lead by example, supporting team members to deliver high‑quality work to brief
• Coordinate volunteers, staff and freelancers for services, Alpha, Focus, Leadership Conference and other events
• Recruit, train and develop the Media Volunteer Team
• Support pastoral care of volunteers, fostering a healthy and supportive serving culture
• Liaise with Creative Directors and the Safeguarding Officer on any safeguarding matters
• Provide regular updates on volunteer skills, attendance and development

Requirements

• 3+ years’ proven experience in a marketing and communications role, ideally within a Church or faith-based organisation.
• Demonstrable experience building, growing and working with volunteer teams.
• Proven knowledge and experience in SEO and SEM.
• Experience working in web and digital delivery, including using platforms such as SquareSpace.
• Ability to build and maintain strong relationships with internal senior leadership.
• Exceptional written and verbal communication skills, including copywriting and proofreading.
• Strong project management skills with the ability to prioritise competing demands and meet deadlines.

Benefits

• 25 days annual leave (plus public holidays) , which increases with length of service
• Pension scheme contributions
• Employee Assistance Programme for confidential support
• Medicash plan
• Enhanced maternity, paternity, adoption, and shared parental leave
• Access to training and development resources to help you grow in your role