Hospitality & Retail Marketing Manager

London, UK (On-site)

Salary Not AvailableMid Level5+ years expFull time

Posted 2 months ago

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Job Summary

Own hospitality and luxury retail marketing orchestration across e‑commerce, campaigns, and lifecycle initiatives, aligning Brand, Hospitality, Licensing, and agency partners to drive measurable sales impact.

  • Cross‑functional alignment: coordinate Brand, Hospitality, Licensing, legal, and agencies to ensure cohesive campaign execution.
  • E‑commerce and lifecycle ownership: plan campaigns for Hospitality and Retail and optimize lifecycle journeys for up-sell and cross-sell.
  • Partner‑facing marketing: serve as the primary hospitality marketing contact and the main e‑commerce contact for retail partners, surfacing insights and coordinating activations.

Job Description

Responsibilities

  • Work cross-functionally with Brand, Hospitality, Licensing, legal and Agencies to ensure aligned execution
  • Own e-commerce campaign strategy and planning for Hospitality and Retail, driving continuous improvement through closer collaboration with Brand and Retail teams.
  • Lead paid media and CRM campaigns for hospitality and retail products, from briefing through execution and optimisation.
  • Own lifecycle journeys to improve up-sell and cross-sell strategies.
  • Hospitality - Own product positioning and audience definition for F1 Hospitality propositions, ensuring clarity of value proposition across channels.
  • Hospitality - Develop and maintain hospitality sales collateral, ensuring it is commercially effective and aligned with brand standards
  • Hospitality - Define and deliver digital estate content for Hospitality, in close collaboration with Hospitality teams
  • Hospitality - Work in collaboration with Hospitality and brand to support Partner’s activations
  • Hospitality - Act as a primary marketing contact for the hospitality team and coordinating with brand stakeholders.
  • Retail - Act as primary e-commerce marketing contact for retail partners, coordinating with Licensing and Brand stakeholders
  • Retail - Deliver BAU e-commerce reporting, tracking campaign performance and surfacing actionable insights.

Requirements

  • 5+ years in a marketing role – client side preferred – managing a hospitality or a luxury brand
  • Experience in producing premium sales collaterals
  • Experience in managing 3rd party partners (agency, licensing partners)
  • Experience in managing main paid media channels: Paid Search, Paid Social, Display, influencer
  • Experience managing creative and media agencies
  • Experience in managing CRM journeys
  • Batchelor’s degree in marketing or management is essential
  • Knowledge & Skills: Creative sensitivity for Luxury brands and experiences.
  • Knowledge & Skills: Experience in managing cross-channel campaigns for Luxury and Lifestyle brands
  • Knowledge & Skills: Excellent Copywriting skills
  • Knowledge & Skills: Strong project planning skills
  • Knowledge & Skills: Strong commercial acumen to design sales plans and go to market strategies
  • Knowledge & Skills: Reporting: ability to analyse and report on campaign’s profitability and provide recommendations based on data to improve performance
  • Knowledge & Skills: Ability to effectively interact and communicate with a wide range of people and personalities, including our retail and hospitality partners.
  • Knowledge & Skills: Good consideration for managing risk in a high paced delivery environment.

Nice-to-have

  • Prior experience with luxury and lifestyle brands
  • Master’s degree in a business area is highly valued, but not essential.

Benefits

  • Private Healthcare scheme
  • Dental Care
  • 4 x Grand Prix Paddock passes per season
  • Enhanced maternity/paternity leave and other family planning policies
  • A free staff shuttle service running to and from surrounding trains stations near to Biggin Hill
  • Free healthy snacks in our offices
  • Subsidised canteen in Biggin Hill, serving breakfast and lunch
  • 25 days annual leave and 8 Bank Holiday days, plus a Christmas period closure
  • Opportunities to develop and request training for your role via our in-house Learning and Development team
  • Discount on F1 merchandise
  • Discount at F1’s experiences including F1 Arcade and F1 Drive
  • Perkbox benefit portal and more
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Formula 1

Formula 1® delivers the world’s greatest sports and entertainment spectacle with innovation, inclusivity, and sustainability at the heart of its future growth and value. As the global rights holders of this incredible sport our team delivers the 24-race calendar direct to our passionate fans around the globe. Everything you see on screen or at an event comes via our people at F1. Whether its engineering, broadcast, legal, logistics, security, event management, commercial, media rights, marketing, and communications there is always a driven and talented team working to maximise the potential of the sport. We are focused on delivering the best for our fans and partners while also ensuring we do the right thing as a business and use the power of Formula 1 to make a positive contribution to the places we visit and to our own community. That is why sustainability and accessibility are part of every decision F1 makes. Our commitment to being Net Zero by 2030 is already reducing our emissions both on and off the track, and our focus on diversity and inclusion ensures everyone is welcome. This is Formula 1!

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London, England, GBR
5.9K employees (617 in marketing)