Responsibilities

• Workstream & Studio Management: Lead and orchestrate internal and agency creative workstreams in close collaboration with creatives and strategists. Oversee studio resource allocation, implementing a robust, semi-automated process from initial go/no-go stage through to asset execution and supply.
• AI & Creative Workflow Innovation: Actively champion the adoption of AI to elevate creative output and streamline workflows, identifying practical opportunities to improve asset quality, effectiveness, and production efficiency.
• Integrated Campaign Delivery: Take end-to-end ownership of project management across campaign delivery, ensuring work is delivered punctually, on brand, and within agreed budgets.
• Brand Custodianship & Positioning: Ensure Starling’s brand positioning is represented with consistency, integrity, and creative flair across every asset and channel.
• Annual Planning & Scoping: Forecast, scope, and establish clear delivery roadmaps for all creative assets required to fulfill our annual marketing plan.
• Creative Effectiveness: Partner closely with channel owners to understand opportunities and blockers, solving challenges collaboratively and ensuring all creative output delivers measurable impact against key objectives.
• Budget & Financial Governance: Manage multi-million-pound agency and production budgets, driving cost efficiency while overseeing rigorous monthly, quarterly, and annual forecasting and tracking.
• Talent Leadership & Development: Lead, mentor, and empower the Integrated Brand and Production team, harnessing diverse individual strengths to build a collaborative, high-performing culture.
• Risk & Compliance Management: Ensure the team consistently adheres to regulatory, communications, and financial promotion standards, managing the JIRA sign-off process to approve all marketing communications prior to launch.

Requirements

• Extensive Industry Experience: Deep demonstrable experience leading integrated production or account handling teams within a top-tier advertising agency or fast-paced in-house creative agency.
• Multi-Channel Campaign Track Record: Proven expertise managing and delivering brand-enhancing, integrated campaigns across a broad multi-channel landscape.
• Financial Acumen: Established track record managing multi-million-pound production and agency budgets with commercial discipline and transparency.
• Production & Supplier Expertise: Extensive experience partnering with producers, production houses, and external agencies to achieve exceptional creative standards.
• Embrace of Modern Technology & AI: Demonstrated curiosity and appetite to experiment with AI tools and automation to accelerate creative processes and production quality.
• Operational & Project Management Rigour: Advanced project management and planning capabilities, with the composure to manage complex workflows and deliver under time-sensitive campaign schedules.
• Stakeholder & Collaborative Leadership: Outstanding interpersonal and communication skills, adept at building cross-functional trust, presenting concise updates, and escalating risks proactively.
• Inspiring Team Leader: A people-centric manager who values diverse perspectives, fosters career growth, and supports teams to do their best work together.

Benefits

• 25 days holiday (plus take your public holiday allowance whenever works best for you)
• An extra day’s holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships