Responsibilities

• Lead on global strategy roadmaps across client set, ensuring team members are delivering against objectives.
• Senior escalation point for clients.
• Ensure team provide a best in class global service, ensuring SLA is met across all regions.
• Collaborate with Global Account Director to maximise client GP through tech and innovation.
• Leading senior strategic meetings with client set, presenting to senior stakeholders to demonstrate the effectiveness of the affiliate channel.
• Ensure best in class processes are in place across client set.
• Ensure sufficient company communication regarding all clients within your team.
• Take on overall responsibility for team members and their performance.
• Take on responsibility for the development of team members.
• Take responsibility for the free-flow of communication within the team.

Requirements

• 2+ years’ account management experience in an affiliate marketing role, with a particular focus on blue-chip clients.
• High level of industry knowledge and established presence within the wider affiliate community.
• Experience in coordinating teams in projects and working practices.
• High level of communication and client relationship skills.
• Comprehensive knowledge of Awin systems, and how these systems can be used to serve the needs of clients.
• Demonstrate an excellent level of account management skills, including the ability to optimise large campaigns.
• Strong knowledge of affiliate marketing to present varied options for brand clients in campaign structures.
• Understanding of network ethos and guiding the team accordingly.
• Understanding of Awin’s USPs and how customer service delivery positions us relative to competitors.
• Leadership ability in dealing with Account Managers and junior team members.

Preferred

Benefits

• Flexi-Week and Work-Life Balance: four-day Flexi-Week at full pay with no reduction to annual holiday allowance and paid special leaves.
• Remote Working Allowance: monthly allowance to cover part of running costs and support for setting up remote workspace.
• Flexi-Office: flexibility to work across regions with hybrid/remote options.
• Development: access to Awin Academy training suite for professional and personal development.