Responsibilities

• Create fan engagement activations including email campaigns, competitions, sign-up experiences, pre-saves and exclusive content journeys to drive audience growth, deepen fan relationships and increase first-party data acquisition - using in-house tools and third-party partnerships platforms
• Work with Digital & Audience Development, D2C and label teams to help attract, engage and retain fans, creating meaningful fan experiences while growing artist and label-owned audiences
• Support CRM strategy in label and artist meetings, ensuring fan engagement and audience development are embedded as core components of all marketing campaigns
• Develop best-practice case studies, fan engagement documentation in partnership with CRM Managers to drive continuous improvement and innovation

Requirements

• Strong organisational skills with excellent attention to detail and the ability to manage multiple tasks and deadlines
• A passion for music, fan engagement and digital marketing, with an interest in how artists connect with their audiences
• Proactive, enthusiastic and eager to learn, with a willingness to take ownership of tasks and contribute to team projects
• Curious about technology, innovation and how artists connect with fans in the digital space

Preferred

• An understanding of fan engagement, crm marketing or audience development
• Experience using data to support decision-making or evaluate performance
• Familiarity with digital marketing, e-commerce or direct-to-fan engagement

Benefits

• An annual salary of £28,480 (London Living Wage)
• We join a vibrant global community with the opportunity to channel your passion every day
• A modern office environment designed for you, empowering you to bring your best
• Investment in your professional growth and development such as focused workshops and a dedicated mentor, enabling you to thrive in our vibrant community
• The space to accelerate progress, positively disrupt and create what happens next
• We give you the platform to champion positive change, with the opportunity to contribute to our social impact, diversity, equity and inclusion initiatives
• We provide an excellent range of benefits like private medical cover, a generous pension scheme, life assurance, income protection, plus loads of music industry perks. There’s also time off over winter break