External Communications Officer

City of Edinburgh, Edinburgh, UK (On-site)

£46K/yr – £58K/yrEntry LevelFull time

Posted 1 day ago

Job Summary

Lead day-to-day media relations and crisis communications, deliver campaigns and social content, and support the national gas mains upgrade programme through cross‑team collaboration.

Manage media enquiries and act as liaison, including out-of-hours incidents
Create content and run campaigns across digital channels and social media
Coordinate with internal and external stakeholders and ensure accuracy across communications

Job Description

Responsibilities

Handling day-to-day press office and communications enquiries
Acting as media liaison during incident or crisis situations, potentially out of hours as required
Ensure positive PR by promoting company achievements
Provide communications content to support the national gas mains upgrade programme and emergency work
Campaign delivery and content creation to maintain the company’s social media presence
Manage and deliver communications campaigns

Requirements

Proven experience and understanding of media and public relations, preferably within utilities or similar industries
Experience with social media content creation
Great interpersonal skills and experience working with a broad mix of other internal and external stakeholders
Accurate written/proof - reading skills with exceptional attention to detail
Great working knowledge of digital channels, including the full Office 365 suite
Experience or understanding of internal communications is advantageous
A full UK Driving License will be essential for this role due to travel

Benefits

Competitive pension scheme – Enhanced maternity/paternity pay - Life assurance – HolidayPlus – Cycle2work Scheme & more

SGN

3.4 Glassdoor

SGN manages the network which distributes natural and green gas to approximately six million homes and businesses across Scotland and southern England. Our pipes deliver gas safely, reliably and efficiently to each of these customers.Our people are the heart of our business. We employ around 4,000 people who are dedicated to keeping our customers safe and warm by leading the way in energy delivery.Emergency: We provide the National Gas Emergency Service day and night. We’ll always make the situation safe whether the gas emergency is inside or outside a property.Connect: Every year, we connect around 20,000 customers to our network and we help thousands of our most vulnerable customers heat their homes for less.Upgrade: We’re committed to upgrading our network and we use the latest technology as we replace, renew and maintain our pipes. We’re constantly innovating to ensure a safe, secure and sustainable future for our network.Visit our website or follow us on social media to find out more about how we keep our customers safe and warm all day, every day.

Founded in 2005

Horley, England, GBR

2.9K employees (45 in marketing)

www.sgn.co.uk

1% recommend to a friend

1% CEO approval