Email Marketing Manager

London, UK (Unknown)

£35K/yr – £41K/yrSenior LevelPermanent

Posted 2 months ago

Job Summary

Own CRM campaigns from strategy through execution, leveraging data to drive engagement, retention and revenue, while coordinating cross‑team automation and turning performance insights into action through solid project management.

  • Lead targeted campaigns and customer journeys
  • Analyse performance data and translate insights into action
  • Coordinate stakeholders and manage complex automation initiatives

Job Description

Responsibilities

  • Lead CRM activity, delivering targeted, data-led campaigns that enhance customer engagement, retention, and revenue growth.
  • Manage complex campaigns, leading automation initiatives, and collaborating effectively across teams to deliver impactful customer journeys.
  • Analyse performance data and translate insights into action.
  • Demonstrate strong organisational and project management capability.

Requirements

  • Proven experience in CRM, email marketing, or customer marketing roles
  • Strong understanding of customer data, segmentation, and lifecycle management
  • Experience delivering automated and personalised email campaigns
  • Ability to analyse performance data and translate insights into action
  • Excellent stakeholder management and communication skills
  • Strong organisational and project management capability
  • Knowledge of data protection and GDPR requirements

Preferred

  • Experience working with CRM and Customer Data platforms (Prospect2 and Tessitura Segmentation Sets and List Manager highly desirable)

Salaries

Posted range

£35K/yr – £41K/yr

Taken straight from the job posting.

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Email Marketing Manager

ROYAL OPERA HOUSE · London, UK · Unknown