Responsibilities

• Support the end-to-end campaign lifecycle. This includes ensuring emails and SMS are accurately built, thoroughly tested, and delivered on schedule, with post-campaign reporting.
• Use Ometria to build emails using the supplied Boden templates
• Ensure all emails are correctly tagged for tracking and reporting purposes
• Maintain operational excellence across CRM delivery, consistently delivering high first time QA pass rates and ensuring accuracy across all email and SMS campaigns.
• Render test across multiple email clients (Gmail, Hotmail, Outlook etc) and browsers (eg IE, Firefox, Chrome plus their versions)
• Liaise with stakeholders from the business to ensure marketing comms contain in stock product and are linking to the correct destination
• Deploy emails based on email schedule
• Build customer segments within the ESP as briefed
• Ensuring all sends are completed fully after scheduling
• Enhance CRM templates and operational processes to improve speed, accuracy, and scalability

Requirements

• Excellent teamwork skills
• Can manage competing priorities
• Good communication skills
• An understanding of email best practices
• Some experience of using ESP platforms
• Eager to learn and grow, with the drive to pick things up quickly and build on feedback

Preferred

• Basic HTML understanding (nice to have)

Benefits

• Competitive salary & targeted annual bonus scheme
• Generous Boden clothing allowance
• 30% discount on all current clothing ranges
• 25 days holiday annual, plus Bank Holidays
• Online portal with an array of discounts on retail & entertainment
• Virtual GP Service for you and your household
• Free onsite parking and subsidised café