Responsibilities

• Build, schedule and deploy email campaigns in line with marketing and communications plans.
• Own and manage the email marketing calendar, ensuring alignment with wider marketing activity.
• Create and manage automated email templates for transactional and behavioural customer journeys.
• Set up and execute email campaign testing, providing feedback, insights and recommendations for improvement.
• Monitor campaign performance and produce reporting to optimise email communications and customer engagement.
• Collaborate with marketing teams to ensure email creative is aligned with broader campaign activity.
• Ensure all email templates adhere to brand guidelines and accessibility standards.
• Test and validate email delivery across multiple devices, browsers and operating systems to ensure a consistent customer experience.
• Support the continuous optimisation of email campaigns through data-driven insights and best practice.

Requirements

• Previous experience in an Email marketing role
• A creative marketing background with the ability to translate campaigns into engaging email communications.
• Strong attention to detail and a commitment to delivering high-quality work.
• Experience building, scheduling and managing email campaigns.
• An analytical mindset with the ability to interpret campaign performance data and identify opportunities for optimisation.
• Excellent organisational skills and the ability to manage multiple projects and deadlines.
• Strong communication and stakeholder management skills, with experience working collaboratively across marketing teams.