Responsibilities

• Support the delivery of email campaigns across multiple international markets
• Assist in the end-to-end coordination of campaigns, from brief through to deployment, ensuring activity is delivered on time and aligned to the agreed plan
• Build, schedule and deploy campaigns across markets, ensuring accurate localisation and completing thorough QA, proofing and testing to deliver error-free, on-brand communications
• Work closely with wider CRM teams (UK & US) to ensure alignment across campaigns and support consistent execution across regions
• Work collaboratively with design, copy, web, and buying & merchandising teams to ensure customer journey, product, tone, branding and messaging are consistent and commercially effective
• Ensure alignment between briefs, creative mocks and final builds, coordinating updates and changes with relevant stakeholders where needed
• Support the briefing and setup of marketing promotions, working with web teams to ensure they are delivered on time, thoroughly tested and signed off to ensure a seamless customer experience
• Carry out international market and competitor research, supporting the team with insights such as local events, public holidays and regional nuances
• Maintain campaign trackers, calendars and documentation, providing administrative and operational support to the ROW CRM team as required

Requirements

• Marketing (or relevant) Undergraduate degree
• Experience working in marketing preferable.
• Excellent written English
• Good knowledge of Microsoft Office essential (Word, Powerpoint & Excel).
• Experience using Bloomreach or similar customer engagement platform advantageous.

Preferred

• Experience working in marketing preferable
• Experience using Bloomreach or similar customer engagement platform advantageous
• Knowledge of project management tools, such as Asana, a plus
• Experience working with email marketing advantageous
• Calm and solutions-focused when handling challenges

Benefits

• Competitive salary and excellent bonus scheme
• An entrepreneurial environment where you’ll be encouraged to try things and make changes to drive the business forward
• You’ll have access to Staff Discount from your 1st day, not just at CT but also from The White Company!
• Our hybrid working policy means we work from the office 3-4 days per week (14 days onsite across a 4 week period, and Monday's are our set days in the office)
• We are proud to go about our business in the right way and partner with many charities and sustainability partners - ‘giving something back’ is an important part of our ethos
• At HQ we are serious about having fun. Our Christmas and summer parties are the stuff of legend and our CT Social Team ensure there is always something exciting to get involved in)