
E-Commerce & Website Manager (Shopify)
KATIE BARNES TRAINING ACADEMY LTD
Stratford-upon-Avon, Warwickshire, UK (On-site)
Wakefield, UK (On-site)
Posted 7 weeks ago
Full-time, permanent
Office-based: Wakefield
Salary: £45,000 - £50,000 depending on experience
About the role
Easy Bathrooms is looking for an Ecommerce & Website Manager to lead the
day-to-day management and development of our ecommerce website and digital
platforms.
This is a hands-on leadership role for someone who enjoys improving websites,
spotting opportunities and turning ideas into practical changes that drive leads, sales
and better customer experiences.
Main responsibilities
Website Management
● Own the day-to-day operation, maintenance, quality and optimisation of the
website.
● Plan and oversee new website features, landing pages and ongoing
development.
● Manage developers, write briefs, review work, carry out QA testing and
approve releases.
● Update website content, promotions, pricing, products and category pages.
● Monitor website performance, user experience and site speed.
● Manage AI search improvements, redirects, broken links and website health.
● Take ownership of website quality, accuracy and stability, ensuring the website
is regularly checked, maintained and kept in good condition across desktop
and mobile.
● Identify and resolve website issues including broken links, outdated content,
poor customer journeys, errors, tracking issues and technical problems.
● Ensure website changes are tested properly before going live and that
updates support the wider marketing and business strategy.
Ecommerce & Performance
● Oversee optimisation of website content and structure for SEO and showroom
enquiries.
● Oversee the upload and maintenance of products, descriptions, specifications
and imagery.
● Analyse website performance using Google Analytics and other reporting
tools.
● Produce regular ecommerce performance reports and identify opportunities
for improvement.
● Carry out competitor research, pricing analysis and product benchmarking.
● Support local SEO activity across showroom pages, Google Business Profiles
and location-based search, ensuring showroom information is accurate,
consistent and optimised.
● Work with the Head of Marketing on Google Ads, Meta Ads and paid traffic
performance, ensuring campaigns are supported by strong landing pages,
accurate tracking and effective customer journeys.
● Identify opportunities to increase online sales, showroom enquiries, design
appointments, installation leads and customer engagement.
● Proactively recommend new ideas, tools and improvements that could
enhance website performance, customer experience, lead generation and
online sales.
Team Management
● Lead and support the ecommerce team on a day-to-day basis.
● Allocate workload, review completed work and provide ongoing coaching.
● Conduct regular 1-to-1s, onboarding and training for new team members.
● Create internal guides, processes and tools to improve team efficiency.
● Work closely with the Head of Marketing, Creative Manager, Marketplace
Manager, Social Media Manager and wider marketing team to ensure website
activity supports wider campaigns and business priorities.
● Support showroom teams, regional managers and other departments with
website updates, local search, showroom launches, refurbishments,
promotional activity and digital queries.
● Help create a clear, organised and accountable working structure within the
ecommerce team.
Projects & Partnerships
● Manage relationships with developers and external digital partners.
● Coordinate website, SEO, AI search, email marketing and wider digital
projects, working with marketplace and other teams where website support is
required.
● Attend supplier meetings, document actions and ensure successful delivery.
● Support showroom launches, refurbishments and digital updates across
multiple platforms.
● Experience supporting or managing Google Ads, Meta Ads or paid media
performance.
● Experience with Google Business Profiles, local SEO or multi-location retail
SEO.
Skills & Experience
Essential
● Experience managing an online team
● Experience managing ecommerce websites or digital platforms.
● Experience working with developers and managing website projects.
● Strong understanding of SEO, UX and ecommerce best practices.
● Experience using Google Analytics and reporting on website performance.
● Excellent organisational and project management skills.
● Strong communication and leadership abilities.
● Confident using Excel or Google Sheets for reporting and analysis.
Desirable
● Experience with ecommerce platforms such as Aero Commerce, Magento or
Shopify.
● Knowledge of SQL and data analysis.
● Experience with AI search, LLM optimisation or emerging ecommerce
technologies.
● Experience with Google Ads, Klaviyo.
● Experience leading or mentoring a digital or ecommerce team.
● Experience using AI tools to improve reporting, content, search visibility,
customer journeys or ecommerce processes.
● Experience in a showroom-led, retail, home improvement or multi-location
business.
What we're looking for
We want someone who is naturally curious, commercially aware and comfortable
challenging how things are done. The right person will bring ideas, test
improvements and look for ways to make the website work harder for customers,
showrooms and the wider business.
Benefits
● Full-time, permanent role
● Office-based team environment
● Flexible working hours
● Free parking
● Casual dress
● Staff discount
● Referral programme
● Ongoing training and development
● Opportunity to help shape the future of one of the UK's fastest-growing
bathroom retailers
About Easy Bathrooms & Tiles
Easy Bathrooms is one of the UK's largest bathroom and tile retailers, with over 155
showrooms nationwide and a growing ecommerce operation. Our digital team plays
a key role in connecting customers with our products and showrooms, delivering an
exceptional online experience and supporting the continued growth of the business
Easy Bathrooms, is a one-stop-shop for stylish and affordable bathroom products. We have 145 showrooms nationwide providing our customers with an extensive range of luxury bathroom options and designer tiles making the process of finding, buying and installing a dream bathroom as 'easy' as possible. We offer a turn-key service with our friendly staff offering product assistance, free 3D design and installation quotes. Upgrade your space with Easy Bathrooms and experience the ultimate in luxury and convenience.
Posted range
£45K/yr – £50K/yr
Taken straight from the job posting.