Ecommerce Customer Marketing - 12 month FTC

UK

Salary Not AvailableMid LevelContract

Posted 4 weeks ago

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Job Summary

Own end-to-end eCommerce activation across EU retailers from brief to post-campaign learnings, while challenging partners to push for conversion and measurable impact.

  • Campaign ownership: originate briefs, set KPIs, and drive outcomes with major pureplay/omnichannel retailers.
  • Retailer coaching and testing: push best practice in digital shelf and on-site activations with data-backed decisions.
  • Measurement and optimization: define frameworks, run quarterly tests, and present action-ready findings to leaders.

Job Description

Responsibilities

  • Full Campaign Ownership — Brief to Results
  • Own the end-to-end eCommerce activation process across EU Pureplay and omnichannel retail partners: brief origination, campaign strategy, retailer negotiation, implementation, live optimisation, and post-campaign analysis.
  • Author retailer eCommerce briefs with clear commercial rationale, defined KPIs, and measurable success criteria — ensuring every activation has a "why" before it has a "what."
  • Lead post-campaign debriefs with retailers and KAMs, delivering honest performance assessments with clear learnings and next-step recommendations.
  • Act as a strategic challenger and advisor to Key Account Managers and retail partners — questioning proposed activations, stress-testing mechanics, and pushing for executions that are genuinely optimised for conversion, not just visibility.
  • Build and present the commercial case for eCommerce activations to retailers and internal stakeholders, articulating the benefit of each initiative with data-backed rationale.
  • Bring retailers along on best practice — coaching partners on what high-performing digital shelf and on-site activations look like, and why it matters to their own metrics.
  • Design and execute on-site retailer campaigns across sponsored placements, brand stores, A+ content, homepage features, promotional events (e.g. Prime Day, Black Friday), and editorial placements.
  • Manage campaign implementation directly within retailer portals and platforms, ensuring assets, copy, and targeting are optimised at launch and adjusted in-flight based on performance signals.
  • Define and manage retail media investment within allocated A&P budgets, making real-time decisions on spend allocation based on performance data.
  • Own digital shelf standards across EU markets — copy, imagery, video, enhanced content — ensuring SEO optimisation across retailer platforms and search engines.
  • Lead content syndication processes to enable scalable, consistent asset deployment across markets and distributor partners.
  • Define KPIs, benchmarks, and measurement frameworks for all campaign activity, with a clear view of what "good" looks like across different retailer environments.
  • Build and execute quarterly test-and-learn plans, using results to continuously improve activation mechanics, targeting, and investment allocation.
  • Deliver regular performance reporting to senior stakeholders with confidence — presenting results clearly, owning underperformance, and proposing corrective action.

Requirements

  • Significant hands-on experience managing eCommerce marketing campaigns with major retail partners (Amazon, Zalando, MediaMarkt, Fnac, Smyths, or similar Pureplay/omnichannel retailers).
  • Proven track record of owning the full activation lifecycle — not just executing briefs set by others, but originating, challenging, and optimising them.
  • Strong commercial acumen: comfortable building business cases, managing A&P budgets, and defending investment decisions with data.
  • Confident communicator who can challenge retailers and senior internal stakeholders constructively, with credibility backed by evidence.
  • Solid understanding of retail media platforms, on-site merchandising mechanics, and sponsored advertising within retailer ecosystems.
  • Strong SEO and content optimisation capability across retailer platforms.
  • Experience with PIM systems (e.g. Stibo), DAM platforms, SAP, or Showpad is advantageous.
  • Fluency in English required; additional European languages (French, Spanish, Italian, German) are a plus.
  • Bachelor's degree in Marketing, Business, or related discipline.