Responsibilities

• Act as the subject matter expert on the full customer journey, optimising search, navigation and product page (PLP/PDP) features across NEXT and Seasons.
• Conduct regular site walks and review funnel data daily to make commercially sound trading decisions.
• Utilise Seasons.co.uk as an innovation testbed to amplify the luxury experience before scaling successful initiatives to NEXT.
• Monitor user behavior, analytics and sales funnel performance to deliver weekly updates and reactive in week trading insights.
• Lead a Test & Learn strategy to optimise Add to Bag (ATB) rates, boost conversions, and lower return rates.
• Serve as the primary owner of style guides, allowables, and customer-facing attribution to maintain high standards and improve discovery.
• Educate and inform Third Party (TP) clients on all new and updated attribution rules.
• Maintain relationships and manage trade terms with key brands (e.g., adidas, Converse), while providing data backed insights for new brand onboarding negotiations.
• Act as the primary eCommerce contact for internal Premium & Seasons product teams.
• Partner with Marketing on brand tiering, imagery recommendations and multi department coordination for major promotional moments.

Requirements

• Experience working as a Trading Manager / Senior Trading Manager, within eCommerce or Retail.
• Strong understanding of analytics, user behaviour and eCommerce trends
• Experience in collaborating with cross functional teams and managing relationships with third-party platforms and vendors.
• Analytical mindset with the ability to interpret data, identify trends, and implement data driven strategies.
• Excellent communication skills with the ability to convey complex ideas to both technical and non-technical stakeholders.
• Familiarity with A/B testing methodologies and a commitment to continuous improvement.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Proficiency in using eCommerce platforms and analytics tools.
• A passion for delivering an exceptional shopping experience and a customer centric mindset.

Benefits

• 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
• Company performance based bonus
• Sharesave scheme
• On-site Nursery available; OFSTED outstanding in all areas
• 10% off most partner brands & up to 15% off Branded Beauty
• Early VIP access to sale stock
• Access to fantastic discounts at our Staff Shops
• Restaurants with great food at amazing prices
• Access a digital GP and other free health and wellbeing services
• Free on-site parking