E-commerce content assistant at Royal Botanic Gardens Kew | UK

E-commerce content assistant

Salary Not AvailableIntern/New GradPermanent

Posted 2 months ago

Job Summary

Own the online shop content quality and merchandising experience, coordinating assets, photography, and product presentation to drive on-site conversions.

Product Content Ownership: maintain high quality product content and accurate presentation across the catalog.
Asset Coordination: manage photography, creative assets, and on-brand imagery for product pages.
Launch & Merchandising: ensure timely product launches and ongoing optimization to support online sales and customer experience.

Job Description

Maintain high-quality product content for the online shop.
Support online merchandising activities.
Coordinate photography and creative assets.
Contribute to delivering outstanding customer experience.
Ensure products are accurately presented and commercially optimized.
Launch products on time and support initiatives to drive online sales.

Experience of supporting E-commerce or Digital function
Experience using content management systems (CMS) or e-commerce platforms
Experience of product set up and content enrichment
Strong and proven IT skills in Microsoft Office applications and digital media
Excellent service delivery approach
Strong written communication skills and the ability to produce SEO-focused content
Graphic design and image editing skills, including experience with Adobe Photoshop
Ability to manage multiple priorities and work on deadlines

Experience of working in an E-commerce heritage function
Experience with product photography or photoshoot coordination
Experience using Google Analytics or e-commerce reporting tools
Understanding retail stock management and inventory processes

opportunities for continuous learning
generous annual leave entitlement
flexible working to help you maintain a healthy work-life balance
Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership
competitive pension
employee discount scheme
free entry into a wide range of national museums and galleries
access to our own beautiful gardens at Kew and Wakehurst

Royal Botanic Gardens Kew

Kew is the world’s leading botanic gardens, at the forefront of plant and fungal science, a UNESCO World Heritage Site and a major visitor attraction.We want a world where plants and fungi are understood, valued and conserved – because our lives depend on them. We use the power of our science and the rich diversity of our gardens and collections to provide knowledge, inspiration and understanding of why plants and fungi matter to everyone. See www.kew.org for more information or https://careers.kew.org to view our current career opportunities.

Richmond Upon Thames, England, GBR

1.4K employees (163 in marketing)

www.kew.org