Responsibilities

• Support the delivery of Digital Marketing & AI, Web Design and related digital programmes.
• Assist learners with practical digital tasks, portfolios and project work.
• Support tutors and project staff with digital resources, lesson materials and learner activities.
• Help learners use tools such as WordPress, Canva, AI tools, social media platforms and digital marketing software.
• Support employer-led projects, live briefs and learner presentations.
• Communicate with learners about attendance, progress, tasks and deadlines.
• Work with employers and partners to support projects, referrals and progression opportunities.
• Assist with project coordination, learner records, reporting and day-to-day administration.
• Support marketing and promotion of digital courses, community projects and employability services.
• Help create or improve digital content, website materials, social media posts or campaign ideas.

Requirements

• A degree in Digital Marketing, Web Design, Digital Media, Computing, IT, Marketing or a closely related subject.
• Good working knowledge of digital marketing, web design and AI tools.
• Understanding of areas such as SEO, PPC, social media marketing, content creation, branding, websites and online campaigns.
• Practical knowledge of website design or website management, preferably including WordPress.
• Confidence using AI tools for content, research, marketing or productivity.
• Strong communication skills and confidence working with learners, employers, partners and colleagues.
• Good organisation and attention to detail.
• A creative, proactive and problem-solving attitude.
• Willingness to learn and develop into a more specialised role over time.
• Bachelor's (required)

Preferred

• WordPress, Elementor or other website builders.
• Canva, Adobe tools, CapCut or basic video editing.
• Google Analytics, Google Ads, Meta Ads or SEO tools.
• Email marketing or content planning.
• Social media management.
• AI tools such as ChatGPT, Claude, Gemini or image/video generation tools.
• Teaching, mentoring, coaching or supporting learners.
• Employer engagement, sales, recruitment or business development.
• Project administration or coordination.
• Creating digital portfolios, websites or marketing campaigns.