Responsibilities

• Collaborate with the Account Director and specialist teams (paid social, email, conversion, content) to develop and oversee full-funnel marketing strategies for clients.
• Be the main point of contact for selected clients, managing those relationships day-to-day.
• Lead weekly client meetings, walking through performance across paid social, email, and organic channels.
• Translate complex performance data into clear insights and actionable recommendations.
• When organic social is in scope for clients, take ownership of it, developing content strategies, creating posts, and ensuring the organic presence supports wider marketing goals.
• Work cross-functionally with specialists across the agency, briefing campaigns, coordinating execution, and ensuring alignment across all marketing activities.

Requirements

• Proven experience in a marketing management or account management role, ideally within an agency environment
• Strong understanding of full-funnel marketing strategy and how paid social, email, and organic channels work together
• Comfortable reading and interpreting performance reports across multiple channels and platforms
• Experience creating organic social content and managing social media strategies
• Comfortable using AI to increase efficiency of workflow
• Confident leading client meetings, presenting performance, and advising on strategy
• Strong relationship management skills, you build trust and become a valued partner to clients
• Strategic thinking combined with hands-on execution ability
• Excellent communication skills, both written and verbal
• Organised, proactive, and able to manage multiple client accounts simultaneously

Benefits

• As an Employee Owned Trust (EOT), everyone here has a stake in our success.
• 32 days of holiday.
• Fully remote work arrangement.