Responsibilities

• Lead day-to-day digital operations while driving strategic enhancements in automation, email marketing, and content development.
• Coach and mentor a Social Media Executive, guiding a small team toward delivery goals.
• Build templates and optimise preference-based automated newsletters.
• Collaborate with content and web teams to design evergreen content informed by search insights.
• Partner with designers to create engaging video/audio assets and support client acquisition strategies.
• Monitor performance with Google Analytics and translate data into actionable optimisations.
• Ensure all multi-channel outputs comply with GDPR, accessibility standards, and brand guidelines.

Requirements

• Strong hands-on experience with email and events marketing platforms and CRM systems.
• Proficiency in Google Analytics and Google Search Console to inform content decisions.
• Track record of executing multi-channel functions across SEO, email workflows, and social media.
• Practical line management experience with strong stakeholder management skills.
• Ideally CIM or IDM qualification (or currently pursuing) with some lead generation experience.

Benefits

• Hybrid Working: 3 days in the Manchester city centre office and 2 days working from home
• Work-Life Balance: 25 days annual leave, plus Bank Holidays, and your Birthday off, plus Christmas shutdown and holiday buy/sell
• Health & Wellbeing: Optional private healthcare cover, fitness allowance, and other wellbeing services
• Family Support: Enhanced family leave and subsidised backup childcare per year
• Financial Future: Annual bonus scheme, flexible pension, ISA savings options, and life assurance
• Travel & Perks: Electric/hybrid vehicle lease, travel season ticket loans, and bespoke training opportunities