Responsibilities

• Maintain and update the Financial Services website using our CMS (Content Management System – Sitecore).
• Support the creation and publication of content across our Financial Services products, including articles, campaign pages and product pages.
• Work closely with key stakeholders to make sure content is accurate, engaging and meets the relevant requirements.
• Manage regular reviews of existing content, ensuring it remains up to date and compliant with regulatory requirements.
• Use digital tools, including Adobe Analytics, to understand website performance and identify opportunities for improvement.
• Help implement website improvements through our shared CRO plan.
• Work alongside the SEO and Content Lead, using tools such as Siteimprove, to support effective content creation and management.
• Work with supporting agencies to deliver content activity within a regulated environment.
• Build strong working relationships with internal teams including Creative Services, Product, Compliance and the wider Digital Team.
• Work closely with digital designers and developers to help create and manage website development.

Requirements

• Confident creating, editing, formatting and publishing content within a website CMS.
• Good understanding of content governance, including content standards, approval processes, brand guidelines and regulatory requirements.
• Experience working with Sitecore or a similar CMS.
• Good working knowledge of SEO and accessibility best practice.
• Excellent attention to detail and a well-organised approach to your work.
• Ability to flex and adapt quickly to changing priorities and requirements.
• High levels of drive, enthusiasm and energy.
• A creative and innovative approach, with the confidence to bring new ideas to the table.
• Experience of managing multiple tasks and priorities, with the ability to stay organised and focused.
• A solution-oriented approach to challenges, with the ability to take ownership and drive work forward.

Preferred

• Experience using Adobe Analytics or similar digital analytics tools.
• Experience using Siteimprove or similar content governance tools.
• Experience working within a regulated environment.

Benefits

• 25 days holiday + bank holidays
• Option to purchase additional leave - 5 extra days
• Pension scheme matched up to 10%
• Company performance related annual bonus - Up to 5%
• Life assurance policy on joining us, 4 x salary
• Wellbeing programme
• Colleague discounts including family discounts on cruises, holidays and insurance
• Range of reductions and offers from leading retailers, travel groups and entertainment companies
• Enhanced maternity and paternity leave
• Grandparents leave