Responsibilities

• Plan, film and edit video content, including customer stories, interviews, workspace tours and short form video.
• Create copy and visual content for LinkedIn, YouTube, email, the website and wider campaigns.
• Maintain the content calendar and co-ordinate delivery with internal teams and agencies.
• Develop email campaigns, automated customer journeys and lead nurture activity.
• Support campaigns for our locations and workspace services.
• Create and maintain brochures, case studies, proposals, infographics and other sales collateral.
• Co-ordinate customer testimonials, advocacy and referral activity.
• Support the promotion and follow up of WorkWell events.
• Track campaign performance and provide clear reporting and recommendations.

Requirements

• Experience creating, filming and editing video for digital platforms.
• Excellent writing and proofreading skills across social media, email and website content.
• Experience delivering email or digital marketing campaigns.
• The ability to create strong visual assets using Adobe Creative Suite, Canva or similar tools.
• Confidence using performance data to improve marketing activity.
• Strong organisation and attention to detail, with the ability to manage multiple priorities.
• A collaborative approach when working with colleagues, customers and external partners.
• Able to work full time from Carrwood Park and travel to our Harrogate workspace when required.

Preferred

• Experience with CRM (ideally HubSpot), marketing automation, photography, or B2B content would be an advantage.